Match Clothing have a Customer Happiness Grade of B. Customers love their delivery and customer service but are unhappy with their returns process.
“
Easy to order and quick delivery
”
- A
“
Lovely product and quick delivery. The packaging is great too. This is the second necklace I have bought from Match Clothing and I am equally impressed with the quality as the first buy. I would definitely recommend.
”
- Mrs K Elson
“
Ordered shoes for the wife - great product quick delivery at a reasonable price - I will be returning to this shop again
”
- A
“
Have to pay for postage and then returns if not suitable
I ordered my dress a week ago paid for delivery and still not arrived
Other suppliers much easier to do business with
”
- M Clothing
“
Returns are not free and there is no free delivery option. Unfortunately item wasn't a good fit. Delivery was prompt.
”
- C
“
Very efficient delivery service. The dress was gorgeous but unfortunately it didn't fit, had to return and money was refunded quickly
”
- A
“
The item I ordered was shown as 'in-stock' on the website but was actually 'out of stock' at the time of despatch - which I know sometimes happens with popular items. I was informed of this very quickly via a friendly and polite e-mail and offered alternatives, which were unfortunately unsuitable. The payment was refunded to me without delay.
”
- M Denise Wilmot
“
"Good quality dress and great service from Niki"
”
- S J
“
Item was in stock and dispatched quickly very pleased with service Thank you
”
- Mrs S Gillett
“
Very efficient delivery service. The dress was gorgeous but unfortunately it didn't fit, had to return and money was refunded quickly
”
- A