“After taking payment once, do not contact yourself again.
I had made some changes in the policy and it has been 15 days since I paid for it but till date I have not received any reply or call from the front.”
“Max Life Insurance has unethical business practices. Especially for NRI. When I surrender my policy after 15 years, they are requesting for a bank statement of 15 years back to deposit the money into my account to prove that it was taken from NRE. They continually harass you and even tell lies that there is a surrender fee for a policy that is 15 years old. It is 3 months now and I am still struggling to get my money. They don't care. All they want is your money and nothing else. Please stay away from these people they are robbers out to get your money. I even wrote to the ombudsman and am waiting for their response.”
“These guys are real thugs. All they live for is make money out of yours. They have disabled the Google reviews and loaded their own sites with fake reviews.
These guys charge thousands in the name of set up and administration fees and then lock your money up. There’s absolutely no customer service and even if you get one you get an ignorant person with no knowledge of insurance or anything about your product.
They never stop chasing you for the premiums. They have no one to answer your questions. And when want to surrender the policy, they change the rules as they go and lock your money for three extra months after the surrender to get their cut before their release your money.
Please don’t go with these guys they will make you regret.”
“I took this policy last year. In the renewal policy, Misbah Hameedakhtar has been misguiding throughout the last two months. I asked him several times to provide the contact information of the person handling NRI accounts. In order to waive off the gst, he asked me for documents through whatsapp several times. He failed to produce an official document, last time he gave some email ids to send the documents. I have sent them and still no response from them. So this time, I believe Pallavi Sonawane is completely ignorant and does not know the rules of the country where I am residing. Both Misbah and Pallavi are highly incompetent. Roughly, 17,000 inr refund is due from max life.
As somebody said below in a review that NRI service is horrible. The same is my experience. PALLAVI SONAWANE IS a complete fraud.”
“awful insurance company. my husband had a brain disorder, signed an insurance policy that was totally misleading and when disaster struck and our pig barn collapsed, 2 weeks after my husband died, they refused to cover anything on the collapsed pig barn. the most anti christian company one can find. susan was absolutely cold hearted. we have paid our premiums with no claims throughout the years and we have wasted our money. please don't use them for any insurance as they find ways to not cover anything.”
“It's a very bad experience for NRI, I withdraw my policy and not received my money refund even after sending more than 6 emails IF you are NRI's don't trust this company, customer support is very bad. This is in reference to my policy # 333901213 for verification.”
