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Mazuma Mobile Reviews

4.2 Rating 2,007 Reviews

80 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,007 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website.
We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 26th August 2022

Mazuma Mobile 1 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received payment on the day they received the phonr”

Posted 2 years ago

Good morning Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Good service quick payment to”

Posted 2 years ago

Good morning Peter, Thank you for the review, we really appreciate it, Kind regards Mazuma

Posted 2 years ago

“Mazuma didn’t offer the highest valuation for my device but they did honour the price they quoted, I had already sent it to another re cycler who offered a good price for my iPhone but as soon as they received it slashed the offer due to a failed battery health check. I had my device returned and sent it to Mazuma instead. One tip I would suggest is to contact Mazuma before you send your device to find out what they call good battery health. I was told for my model and age of the phone anything over 70% Would be good enough and mine had 82% so I knew it would be ok.”

Posted 2 years ago

Good afternoon, Thank you for choosing Mazuma. We really appreciate your feedback. Kind regards Mazuma

Posted 2 years ago

“Easy to use website, clear instructions and payment was quicker than expected.”

Posted 2 years ago

Good morning Fiona, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 2 years ago

“Simple and straightforward.”

Posted 2 years ago

Good morning Ian, Thank you for the review, it's great to hear your positive comments, Kind regards Mazuma

Posted 2 years ago

“Quick, easy, straightforward website. Clear instructions on how to send device.”

Posted 2 years ago

Good afternoon Robert, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“Easy, fast payment, paid what it quoted. Would use again.”

Posted 2 years ago

Good morning Eleanor, Thank you for the review, we look forward to you using us again! Kind regards Mazuma

Posted 2 years ago

“Very satisfied, quick reply’s and money in bank the same day”

Posted 2 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Quick and fast service. Easy to follow.”

Posted 2 years ago

Good morning Joanne, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 2 years ago

“Easy handy way of getting rid of my old phone Payed in full ,no problem.”

Posted 2 years ago

Good afternoon, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 2 years ago

“Quick and easy. Reasonable price for my phone but more importantly hassle free.”

Posted 2 years ago

Good afternoon Marc, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 2 years ago

“All very good. Gave a four star as an average rating but the service overall was very good. Item tracked and monitored throughout the process and the purchase price was paid immediately.”

Posted 2 years ago

Good morning Trevor, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 2 years ago

“Good efficient service, and fast. However, only 4 stars given because I felt I was not offered a fair price for my mobile.”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your comments. Kind regards Mazuma

Posted 2 years ago

“I always use maxima mobile I’ve found they offer better prices”

Posted 2 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 2 years ago

“Quick and effortless”

Posted 3 years ago

Good afternoon Marc, Thank you for the review. We appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Very fast and good service xx”

Posted 3 years ago

Good morning, Thank you for the review. We really appreciate the positive comments, Kind regards Mazuma

Posted 3 years ago

“Quick and easy, The price say say is what they pay. They pay when they say.”

Posted 3 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 3 years ago

“Good job done. !”

Posted 3 years ago

Good morning Stephen, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 3 years ago

“No problem with my sale unlike another company who said there was a fault . Price quoted was paid . Many thanks for an easy service .”

Posted 3 years ago

Good morning Martin, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 3 years ago

“Quick and fast payment, apart from that I checked on music magpie and they were offering more cash.”

Posted 3 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your four-star review. Kind regards Mazuma

Posted 3 years ago

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Mazuma Mobile is rated 4.2 based on 2,007 reviews