mcqueens dairies Reviews

2.3 Rating 231 Reviews
B-
Happiness Grade

mcqueens dairies have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A-

Price - Excellent

82.35%
Industry Average
Really happy with the service, price and delivery. Easily contactable to place deliveries on hold for holidays etc. customer service always fab!
- Joanne Prendergast
Milk was fine ( 2ltr semi in plastic bottle) but couldn't really distinguish from our normal milk from other sources at half the price.
- Anonymous
Reliably delivered. Great choice of fresh produce. Helpful pleasent customer service. Produced locally. Excellent price including delivery.
- Rab
B

Delivery - Fast

75.86%
Industry Average
Excellent customer service. Needed to add to my order. Even though it was the day before my delivery Mcqueens delivered the extra bottle of milk. Thank you to the very helpful Customer Service Team.
- Anonymous
I have a great service from McQueens dairy never had any complaints about delivery from milkman /woman
- Nan Anderson
Excellent customer service...never miss a delivery šŸ‘
- Lisa Rathbone
F

Refunds - Difficult

20.00%
Industry Average
They took us on as a newcustomer, delivered once then stopped delivering. Didn't contact us or arrange a refund until I called. Very poor service.
- Anonymous
On the second call I was issued with a refund and a complaint was raised and I agreed to give them another chance.
- Anonymous
***beware of mcqueens dairies*** not a reputable company I have been chasing them for money they took in advance and have spoken to many of their ā€œcustomer serviceā€ people who assure me of a refund -still nothing.Their service is appalling and product is inferior #mcqueensdairies
- Jm
84.85%
Industry Average
Fantastic service . Excellant quality a bit dearer but worth it thanks
- Martine
mcqueens dairies Perth have been outstanding. I've had to chop and change starting and cancelling dates due to family illness and it couldn't be easier and hassle free. Called again this morning again stopping and the lad on the phone coukdnt be more helpful. Great service.
- Mrs M Rankin
Very good service good products
- Susan Brown Wigan