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mcqueens dairies Reviews

2.3 Rating 231 Reviews

30 %

of reviewers recommend mcqueens dairies

Company Reviews

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Email:

peterd@mcqueensdairies.co.uk

Location:

20 High Craighall Road,
McQueens Dairies,
Glasgow
Glasgow
G94UD

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mcqueens dairies 1 star review on 17th April 2024

Michelle Mckeith

mcqueens dairies 1 star review on 31st May 2022

mcqueens dairies 1 star review on 31st May 2022

mcqueens dairies 1 star review on 31st May 2022

mcqueens dairies 1 star review on 31st May 2022

mcqueens dairies 1 star review on 8th March 2022

I Called To Cancel But You Do Not Respect Your Customers View

mcqueens dairies 1 star review on 3rd December 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mcqueens dairies Perth have been outstanding. I've had to chop and change starting and cancelling dates due to family illness and it couldn't be easier and hassle free. Called again this morning again stopping and the lad on the phone coukdnt be more helpful. Great service.”

Helpful Report

Posted 1 year ago

Hi, I hope you’re well. Thank you for taking the time to leave a lovely review. We are delighted to hear that you’re enjoying the service too! We really appreciate your continued support of doorstep deliveries, Kind regards, McQueen’s Dairies

Posted 1 year ago

“Cancelled my order as I could no longer afford it, I had a outstanding balance of £6.57 I forgot to pay this and this company started sending threatening letters saying it will be going to debt recovery, causing me anxiety and stress! Disgusting communication to a long standing customer!”

mcqueens dairies 1 star review on 17th April 2024

Posted 2 days ago

“Delivery times are ridiculous. Ring Doorbell shows them arriving at 4am one week then 1150 pm another week. Milk is lying outside for hours while we sleep . I had to through the milk out too risky to drink it. I didn't need a delivery I was persuaded to give it a try to support local farmers. Impossible to contact anyone over the weekend. Tried changing the order online but must phone them to cancel. I will be cancelling !”

Posted 5 days ago

“This company is really good to deal with. The product is great, they're reliable and easy to contact. Staff are always helpful and efficient. I'd happily recommend them to anyone.”

Posted 1 week ago

“Young man cold calling got a bad attitude when I said I wasn't interested, he said what you don't buy milk then? tutted and shook his head as he walked off, told him not to be rude and he clapped back with how am I being rude. Not a great representation of your company. How many times does one person need to say they are not interested in what they are selling?”

Posted 1 week ago

“McQueen have been brilliant. I’ve changed my order a few times and its never been a problem. My deliveries have always been made when stated. Great customer service. Very happy with them, extremely convenient and reliable.”

Posted 1 week ago

“Bullies. Condescending, not a nice expeiance. Cancel the service, paid off my £3 ballance, told by them to cancel my DD. Now constantly calling me, admitted that it was their mistake but still want me to pay, No thanks”

Posted 2 weeks ago

“Everything went wrong from the first order, worse company I have ever used!”

Posted 2 weeks ago

“McQueen's Dairies Edinburgh are a fantastic company that I have been using a good 3 years or more . From the get go I have no problems with the service and the administration has been great also . I am over the moon with the products I receive . The eggs are a taste sensation and I thoroughly recommend this Dairy . Delivery 🚚 never a problem .”

Posted 2 weeks ago

“This company have a wonderful service . The office staff are so helpful and friendly . I have had zero problem with the company and my delivery is perfect . Thanks to the delivery driver and the delivery milk man . I thoroughly recommend that you try it . Prices are reasonable . Eggs 🥚 are gorgeous !”

Posted 1 month ago

“Absolutely useless. Have had countless cold callers even though i already get their milk once a week and have a sign on my door stating no cold callers. Tried to phone to cancel , 6th in line so hung up and cancelled my direct debit. Paid outstanding balance which was £2.77 and am still being chased for it. Good luck taking me to a small claims over £2.77 i have proof of payment on my banking app. Avoid this company at all costs !!”

Posted 1 month ago

“Milk on doorstep when I got up this morning, I called to arrange payment and lady I spoke to was very nice .”

Posted 1 month ago

“I spoke to a very pleasant patient and helpful member of staff today called John in changing an order. The service from this company is first class. So convenient to have milk delivered rather than carrying it from a supermarket.”

Posted 1 month ago

“Sales person cold called, began asking me my shopping habits and other intrusive questions about my milk preferences, without any introduction, very bad manners. Then pressured into 'trying' a 2 pint, which I agreed, then at end of conversation told I would have to pay £2 even if I don't want to make further orders. As the man couldn't write comperhenable English on my order card, I wasn't confident what I was being delivered or how much I was going to be billed, so I will phone up to complain and cancel the 'trial offer.' Also could not see anything on their website that convinced me that the milk I would have been delivered would have been from local farmers as stated by the sales person. (I can't upload Image of Order card and still submit review on here for some reason) .”

Posted 2 months ago

“They delivered the wrong order,then after ringing them they said just give it to a food bank which I did,now they are sending emails and texts asking for the money.phone callsx4 time 2 hours plus. Avoid at all costs.wished id never bothered”

Posted 2 months ago

“I work from home and have a small rescue dog who gets upset when the door gets chapped. I have a sign up to advise no cold callers due to both these factors so to still have a chap at the door from one of your representatives advising me the sign does not apply to them as they are an “essential service” is absolutely rubbish. I did not arrange for a meeting or discussion with the company so there for it “essential service” is cold calling as it was not warranted. Even when I stated that I was busy due to working from home on a work call the response I got was “I understand but how much milk do you go through” seriously? Please if there is a no cold calling sign can you relay to your representatives to not bother us. Thank you.”

Posted 2 months ago

“Excellent service we get 4 pints of bottled milk every week without any problems even during the storms. Customer service always helpful.”

Posted 2 months ago

“First they beg you to take them and if you don't like their product, they harass you for money. It was £2.69 in my case. AVOID AT ANY COST!!!”

Posted 2 months ago

“Very good service,milk on doorstep when one rises on Monday morning. The help online is also very helpful. Recommend this service.”

Posted 2 months ago

“I find them very good value for money”

Posted 2 months ago

“Thought I would order this milk to help local farmers but after receiving one carton which was sour then charged for 2 cartons while on a planned holiday & after cancelling I got a bill. Rang up to try & explain but in the end & after reading about unpaid bills affecting my credit score I reluctantly paid. I would not recommend this company.”

Posted 2 months ago

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mcqueens dairies is rated 2.3 based on 231 reviews