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Megavitamins Reviews

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

Company Reviews

Product Reviews

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible service Misleading saying they accept PayPal but the don’t so they steal peoples money Didn’t even deliver my product and won’t refund me. It’s illegal to state no refunds on your site too. AVOID AND DONT MAKE THE SAME MISTAKE AS ME”

Posted 2 years ago

“Sent wrong product, ignored all my emails to try and refund/exchange”

Posted 2 years ago

“Very poor customer service, selling products they do not have. Out of 5 items one was missing and two were replaced with something I didn't need (kids product). No reply to my emails, phone not answered. Eventually, the missing product was refunded, but two wrong ones went to the bin. Will never use it again.”

Posted 2 years ago

“Ordered four products. One of them was not what I ordered. Asked for prepaid postal form for return of the wrong product, but no email received.”

Posted 2 years ago

“I have ordered 2 products but I received one product. .. Emailed a number of times and called the number. No response and nobody manning the phones. Do not believe the 24hr support as there isn't any. We won't be using this company again. me too this site is a scam”

Posted 2 years ago

“Ordered 1kg of colostrum got 500g. Emailed a number of times and called the number. No response and nobody manning the phones. Do not believe the 24hr support as there isn't any. We won't be using this company again.”

Posted 2 years ago

“Absolutely without fail the worst customer service I have come across. My parcel has been missing for a week with Australia post and they have refused to send a replacement despite the fact I have a medical condition and require the product to eat. For 4 days I have been calling them in tears begging for someone to help me and the most I ever get is "someone will call you back" .... 4 days later no one has called me back and I'm limited with the food i can eat.b I tried to buy within Australia and support local business but never again.”

Posted 2 years ago

“No customer service ! Worst E commerce company ever. In the middle of a ' live chat' chasing up my overdue delivery and they stopped responding. 48 hours it took till someone actually responded to the live chat. Dont try to ring, they dont answer . Dont try to get anything! will never buy from this joke of a company again .”

Posted 3 years ago

“Would be nice to actually receive the product to be able to review it. Ordered 10 days ago and I have tried calling, emailing and using live chat on site with no luck. Starting to wonder if this is a scam?”

Posted 3 years ago

“Very poor customer service, selling products they do not have, making people wait for and excessive amount of time!”

Posted 3 years ago

“They sent a substitute containing shellfish when I specifically ordered one without????????”

Posted 3 years ago

“Good luck getting your email off their mailing list. They bombard you with spam every single day. For those who want a refund just do a chargeback through Paypal.”

Posted 3 years ago

“I wish I had read these reviews prior to ordering from this company. The chelated copper product is as described, but the customer service is woeful! If you don’t need your order for 2 to 3 weeks, then Megavitamins is the company for you. Not only did it take 2 weeks to ship, it then took a week to get to Brisbane due to it being Christmas. Customer service replied to my first email but ignored my subsequent email. This delay negatively impacted my health as I was severely copper deficient and NEEDED the supplement ASAP. All that was required was an honest reply to my email enquiry and this review might have been different.”

Posted 3 years ago

“Dear people, don't purchase anything from this company. I bought a nasal spray, after several weeks they sent a different one to me and it was considerably cheaper compared to what I ordered and paid for. Multiple requests to resolve a problem ended up with nothing. So, these guys just get you money and then you can forget about it. It is very strange that such a company still operates in Australia.”

Posted 3 years ago

“These people are cheaters. Don’t buy any product from them. I ordered an item, they sent a twice cheaper one and a totally different. They have not returned my money on my request.”

Posted 3 years ago

“Thank you for your warning reviews I cancelled an order from another company because this one was cheaper..... but if it sounds too good to be true it probably is Reordered from a reputable company and the customer service is commendable Your reviews saved me repeating your mistakes. Thank you”

Posted 3 years ago

“After a month long weight received a product I didn't order. ordered for 54$ and received a different brand that's worth 8$. Stay away, it's a scam.”

Posted 3 years ago

“Sent me the wrong item and not responding to my enquiry. Worst website ever and such a waste of money too very regretful purchase. I'm surprised how business like this still operating i feel like they stole my money purposely as they advertise something and sell something else??!!”

Posted 3 years ago

“Ordered online, I never received my items. Customer service said it was shipped. Then later said it was in a queue to be shipped. Never gave me a tracking number, never sent a tax invoice. Contact number always sends to voicemail. They may operating without an ABN”

Posted 3 years ago

“Ordered online, I never received my items. Customer service says they shipped it. Then they say they haven't. It's been 3 weeks. Now they are ignoring my emails. The phone number goes straight to voice mail. After reading other reviews, I'm worried it's a SCAM.”

Posted 3 years ago

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Megavitamins is rated 2.0 based on 86 reviews