"In short, great product and great after market service -\r\nAROMAFRESH GRIND & BREW 1021-12 THERMAL. I bought this direct from Melitta for mainly 1. Wanted bean grinder medium priced machine 2. Thermal jug- power saving with no hot plate. 3. 20% forces\/blue light discount \/ free delivery.\r\n\r\nI bought this in January 2021. The machine works great. Thought maybe a definitive cup quantity \/ water tank would be an issue. It\u2019s not. It\u2019s actually easier than taking a water jug to a tank - I had an old machine that was designed that way- you take the tank to the tap and no spillage on your worktop.\r\n\r\nThe thermal jug is great and keeps coffee hot for at least 30 mins at room temperature. It\u2019s also socially great as the bottom is cool and the jug is usually left on the breakfast bar once brewed. Not least that the power saved not having a hot plate as per the glass jug models.\r\n\r\nGrinder is not too noisy. I use a washable filter mesh from an old non Melitta model, so not used paper filters. As a suggestion, Melitta could offer this as a saving on paper filters. Cleaning for me for jug and filter is therefore 30 seconds. Really easy.\r\n\r\nA fault occurred with my machine in July. A new machine was sent and the old was picked up as the new one arrived. All within a few days. Exceptional service. No haggling or debate. The new machine is working very well with daily use.\r\n\r\nForces discount at 20% is awesome. See screenshot below.\r\n\r\nIn summary, for someone who does not usually write reviews, I was motivated to by all the above reasons. \r\n"

"Fantastic coffee machine, and particularly great value for a coffee machine! Makes great coffee too. Only tiny little issue is using the perfect milk attachment can sometimes case a mess."

"Great coffee machine, really intuitive and easy to use, wonderful tasting coffee. Good price, especially with NHS discount."

"I had been looking for a bean to cup coffee machine for several months looking at ratings and you tube\r\nI chose my Melitta T machine and it\u2019s amazing the drinks are just the best and it looks amazing in our kitchen"

"I checked out the reviews and a survey done on the best coffee makers and Melitta came up tops. I am very happy with my coffee machine. I love the timer on a Sunday morning smelling coffee coming up the stairs! I think the thermos jug is brilliant and I was swayed by this feature also as it states 3 hours to keep the coffee warm. It was much longer at least 5 and still hot. It\u2019s stylish too in white and silver. I also ordered the coffee filters from their website and they are cheaper than Amazon too. A very happy customer and would highly recommend "

"Very happy with the service and products. I\u2019ll be ordering again for sure! "

"Really happy with the service I received from Melitta. The 20% NHS discount was very much appreciated! I used it to purchase their T Smart coffee machine, I highly recommend this product! Made some great coffees from it already! \r\nTheir customer service were really friendly and helpful when my delivery was slightly delayed due to the courier. \r\nDefinitely recommend! Would order from Melitta again. "