Menkind.co.uk Reviews

1.6 Rating 22 Reviews
14 %
of reviewers recommend Menkind.co.uk
1.6
Based on 22 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email

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Anonymous
Anonymous  // 01/01/2019
Like everyone else … conned by scratch and win. Surely this is an illegal practise?
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Posted 1 week ago
Scratch & win prize totally fake
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Posted 1 month ago
It says the code is invalid
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Posted 3 months ago
Same like everyone here, got scratchcard after purchase present for my son, the website showing that my code was used already thank you mankind I’m very grateful.
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Posted 3 months ago
Bought presents today and got a scratch card, typed code on prize web site only to be told it’s not authentic!!! Why give them out???
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Posted 3 months ago
Scratch and win £1... what a waste of time, more likely to put me off going back the tight a$$'s
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Posted 4 months ago
Perfectly happy with the purchase, reasonably priced, staff were friendly. I will note that, like a lot of other reviews, the scratch cards don't work. When I went to the page, it didn't even give me the option to enter the code! It said scratch and win, then beneath just a bunch of links to sales pages.
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Posted 5 months ago
Like a number of other people when I entered the number on my scratch card (Everyone’s a winner) it came back with not valid or already redeemed. It seems like so many other people that this was very misleading.I was given this card to entice me into the new Hereford store. Why do they bother with these scratch cards as a company if all they do is alienate potential customers. Very disappointed, is this indicative of their trading practices in general?
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Posted 5 months ago
Scratch card doesn't work; it claims that it was inputed wrong or has already been redeemed. Judging by these past reviews, it seems like this is a prevailing issue, but clearly no efforts have been made to fix it.
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Posted 5 months ago
leonmeir S234JXH
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Posted 11 months ago
My review is for the scratch card i was given when i purchased my item at a store. When i tried to enter my 'unique number' on menkind's website it said it 'wasnt valid or had been redeemed'. I used to work in retail and know what this means - the stores staff have been using all the valid codes for themselves and knowingly giving customers the dud cards. I'll not only be reporting the store concerned to the company managers but this may even be a matter for the police.
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Posted 1 year ago
Just had my time wasted with there rip of useless scratch card won't buy from them again
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Posted 1 year ago
Placed an order (166427) for an rc car for my daughters Christmas present, didn’t receive it, I contacted menkind to chase it who promptly replied with a proof of delivery and suggested I check with my neighbours. I told them I hadn’t approved any safe place, hadn’t received a card letting me know which neighbour it was left with, and the proof of delivery photo didn’t even show a door number. Have had no response since and their number - 0333 240 5733 - never connects to anyone (just rings out and goes to voicemail) so will likely have to go to trading standards, will definitely avoid using this company going forward. I will also be contacting the police as a neighbour stealing my parcel is obviously a crime, hopefully MenKind will be more enthusiastic with them to find my order. As it stands though, the law says MenKind is responsible for refunding or (ideally) replacing the lost item I purchased since I never authorised any safe place nor was the parcel handed to anyone on my property. To add insult to injury they responded within 9 minutes to my negative trustpilot review within 9minutes of it being published, claiming to be sorry and to have gotten in touch with me, but as of now (10 hours later) no contact has been made, I guess it was for appearances only. Shameless
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Posted 1 year ago
All good. Interesting and fun stuff. Staff very helpful. Scratch card is some sort of con though - already redeemed it keeps saying.
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Posted 1 year ago
Great service received at Peterborough branch young lady offered to put all the purchases at the till until ready, gent at the till offered to hold all the purchases until we had finished shopping to collect then, amazing and well received & thank you! On a separate note the scratch card given when viewed online informed me it was already redeemed, bizarre
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Posted 1 year ago
Why give people a scratch card with guarantee win and when you put in the unique number it comes up invalid or already redeemed
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Posted 1 year ago
Ordered a brewing kit, went to pick it up the following day in store. Notice a sign saying £10 discount, asked for a refund to rebuy. Assistant at Westfield white city was unhelpful and argued that it was a different product. Manager finally refunded the difference.
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Posted 2 years ago
Absolutely useless company and customer service. Ordered on 19th November got parts of my order but no update as to rest. Left it until after the delivery dates and tried to contact. Phone just kept hanging up, sent an email not reponse. Eventually got through to be told no idea when the items would come but should be some time that week. No items appears phoned again and cancelled the order. No got an email saying items are not in stock! 3 weeks of wasted time! Useless customer service. Order at your peril!
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Posted 3 years ago
Ordered a personalised map of Northern Ireland, received a map of Wales, refused replacement or refund. If I could have left a review of zero stars I would have. Fraudsters. Avoid like the plague.
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Posted 4 years ago
I wish I could leave 0 stars... Placed an order for Christmas gifts on December 16th (in plenty of time for their christmas delivery cut off). I recieved an order confirmation email stating I would be sent dispatch confirmation in the next few days. On december 21st I hadnt heard anything so I attempted to call the customer service line, after the phone ringing am automated message stated that there was a high volume of calls and that I should call back at a later time, then the line cut off. I called back several hours later only for the same thing to happen. I then sent an email to customer services, and had an automated response come through stating that I would be contacted shortly. After STILL not hearing anything I emailed again on the 27th of december and again today and have still not had a response. I will be raising a case with PayPal this evening in attempt to secure a refund. Never again will I order from this company and I will continue to leave as many truthful and subsequently negative reviews as possible!
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Posted 4 years ago
Menkind.co.uk is rated 1.6 based on 22 reviews