Meowtel Reviews

Name: Meowtel
Address: 160, Spear Street, Ste 1000, San Francisco
Rating: 4.91

4.9 Rating 449 Reviews

98 %

of reviewers recommend Meowtel

Company Reviews

Metrics

Info

4.9

Based on 449 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-844-636-9835

Email:

bellhop@meowtel.com

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Meowtel 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When they say you don’t meet the criteria after you worked at two pet stores, two vet offices, a neutering clinic, the SPCA, and Rover.”

Helpful Report

Posted 1 week ago

Hi there! We appreciate your extensive experience and understand the disappointment in not being approved. At Meowtel, we look beyond experience to qualities like responsiveness, professionalism, and communication, which, along with a compelling listing, are crucial aspects to succeed as a Meowtel sitter. Given your background, we are confident that addressing these areas will greatly enhance your next submission!

Posted 1 week ago

“So convenient and every step of the way we felt comfortable with the sitter we chose and system Meowtel has put in place.”

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Posted 3 weeks ago

Hi there, Alexandra! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 3 weeks ago

“Thank you for driving through the snowstorm to take care of Hazel & Leo!”

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Posted 3 weeks ago

Meow there, Russell! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 3 weeks ago

“love Meowtel... their app is wonderful, and provides a central spot where cat sitter can communicate & upload pics & video of your little loved ones.”

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Posted 3 weeks ago

Thank mew, Peter, for taking the time to review us! See you on Meowtel soon!

Posted 3 weeks ago

“Excellent service and I refer many friends. We have a testy, 17.5 year old cat, and our meowtel sitter is very good to her. We've had her for 4 outings and hope we will be able to hire her for many more.”

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Posted 3 weeks ago

Meow there, Nina! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 3 weeks ago

“I highly recommend Meowtel. Pet sitters Lucinda and Amanda have both done a great job with our kitties! This is a great company.”

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Posted 3 weeks ago

Hi there, Brianna! We're puuurrleased to learn that your sitters, Lucinda and Amanda, were ameowzing! We look forward to caring for your kitties soon!

Posted 3 weeks ago

“I was extremely pleased with all the services, communication, and photos of my boy while on very capable hands during my travel!”

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Posted 3 weeks ago

Thank mew for this review, Nancy! We are purrleased to be of service. We'll see you on Meowtel soon!

Posted 3 weeks ago

“Meowtel is awesome for my feline fur baby.”

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Posted 3 weeks ago

Hi there, Dina! Thank mew for this review! We are always purrleased to help. We remain at your service!

Posted 3 weeks ago

“I give Meowtel a 5. The website is easy to use. More importantly you have excellent sitters.”

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Posted 3 weeks ago

Hi there, Allen! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 3 weeks ago

“I'm glad I found this app when I did. At the time, I had an elderly cat that needed special care and I didn't think I could leave her for any length of time, but I found a cat sitter on Meowtel who took great care of her while we were away. Since then, we adopted kittens, and once again, our cat sitter took great care of them while we were away. It gives me peace of mind knowing that my fur kids are in good hands.”

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Posted 3 weeks ago

Meow there, Megan! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 3 weeks ago

“The fact that I have to book 2 times for a sitter is ridiculous if I want the first and last days of the booking to be a single visit I have to send that out as a reservation and then if I want the middle of the reservation to be twice a day that’s another reservation I think that is garbage”

Helpful Report

Posted 3 weeks ago

Hi there, Doug! Thank you for taking the time to leave us a review. We would like to kindly let you know it is possible to make a single reservation with single and double visits scheduled on different days. We have sent you an email with steps on how to do so, for your reference. Please reach out to us at bellhop@meowtel.com or call 1-844-MEOWTEL if you have any difficulties with this process, and we'll be more than happy to help. We look forward to hearing from you!

Posted 3 weeks ago

“I love using Meowtel as a cat parent and as a cat sitter! my only qualms are that photos and videos take forever to send on the apps chat interface.”

Helpful Report

Posted 3 weeks ago

Thank mew, Aisha, for taking the time to review us! Please do reach out to us if you encounter any issues or bugs, and we’ll be more than happy to look into it right away.

Posted 3 weeks ago

“Meowtel has been a lifesaver! Have booked twice for last minute trips and both sitters have been so kind!”

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Posted 3 weeks ago

Meow there, Jayson! Thank mew so much for taking the time to share your experience and we'll see you on Meowtel soon!

Posted 3 weeks ago

“Met our needs perfectly”

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Posted 3 weeks ago

Thank mew for this review, Robert! We'll see you on Meowtel soon - meow meow!

Posted 3 weeks ago

“I am so grateful Meowtel exists. I live in multiple cities and states and in each place Meowtel has a strong presence which has enabled me to interview several cat sitters in each city and find the best person for me and most importantly for my cat. I love the insurance provided (mandatory), the quality of cat sitters that make it through their screening process, and their involvement of a local vet in your pet profile setup. Every policy they have encourages responsible cat ownership. I would ask that Meowtel lets us maintain multiple vets on file, since l have homes in different cities I have a different cat-only vet for each home. Two of my cat sitters do cat sitting full time with Meowtel (Incredible for them!).”

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Posted 3 weeks ago

Meow there, Devon! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 3 weeks ago

“I love how easy it is to set up times for Stacey to come by.”

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Posted 3 weeks ago

Meow there, Chris! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Posted 3 weeks ago

“Peace of mind, while you are away is extremely important. Cat-centric Meowtel is the purrfect sitter solution.”

Helpful Report

Posted 3 weeks ago

Hi there, Leslie! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 3 weeks ago

“As a dedicated cat sitter with Meowtel since 2021, I've had the privilege of providing exceptional care to numerous kitties in Philly and surrounding suburbs. Recently, I experienced a situation that truly exemplified the exceptional support Meowtel offers for both cat parents and us sitters. During a routine cat-sitting assignment, I faced the heartbreaking loss of one of the cats under my care. Upon notifying Meowtel Customer Support, Stephanie took the lead, offering unwavering compassion and empathy. Stephanie's guidance and the team's collective support were invaluable. This experience reaffirmed my confidence in Meowtel's dedication to the well-being of clients, their cats and us sitters. I'm grateful to be part of a community that prioritizes empathy and compassion, making difficult moments a little easier to bear.”

Helpful Report

Posted 1 month ago

Hi Hillary! Thank you so much for taking the time to share your experience with Meowtel! We're thrilled to read it's been amazing. Thank you for helping us deliver the purrrfect hospitality every single day! We look forward to having you with us for a long time!

Posted 3 weeks ago

“We found and met a fabulous cat sitter through the Meowtel site. Felt great about process of hiring her for the job of caring for our fur baby. Unfortunately for us, he became Symptomatic of some underlying health issue and right before our trip to leave him with our new “cat whisperer”, we made the difficult decision to cancel trip and stay home with him until he stabilized, and we had more information about his care - also so we wouldn’t worry while we were gone or inconvenience our new sitter. She and Meowtel were so thoughtful during this stressful time - we so appreciate the kindness they showed for our pet and us due to the ill-timed crisis (is there ever a good time for one?!). We will be sharing our experience with friends and neighbors needing pet care to use this reliable business and their caregivers - and hope to be back to hiring someone for a healthier cat in the very near future!”

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Posted 1 month ago

Meow there, Mimi! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Posted 1 month ago

“App doesn't work most of the time”

Helpful Report

Posted 2 months ago

Meow there, Yerim! Thank mew so much for taking the time to share your experience. While we're truly sorry about the inconvenience, we'll be glad to sort things out. Please feel free to email us at bellhop@meowtel.com so we can gather more information and we can check this issue. Looking forward to hearing from you.

Posted 2 months ago

Meowtel is rated 4.9 based on 449 reviews