“Extremely happy with the customer service we received from Mercedes Warrington. All the staff were extremely friendly and helpful. Special thank you to Gemma and Josh for all your help with the purchase of our new vehicle and the smooth handover.”
“Great experience with Lisa at Warrington, she helped me with my choices on buying our next new car, she made the process of buying and car simple and kept us informed all the way through, thank you Lisa, would definitely recommend Warrington”
“A big thank you to all at Mercedes Warrington. Very professional and friendly service.
The purchase of the car went through without any issues. A big thank you to Gemma for the handover of the car and the information provided. 5 star service”
“I was very happy with the customer service today when I brought my car into the garage for a repair to the petrol cap. The lady on reception was very helpful when I spoke to her on the telephone. When I was waiting for my car I enquired about a price to exchange for a new car. I spoke to a lady and also a gentleman who were extremely helpful.”
“Dan was very informative showing me new cars both in the showroom and online, and comparing new with old on line. He was not pushy nor over talkative. When I decide to buy I will feel very comfortable returning to Warrington.”
“I was really happy with the customer service in Warrington branch today Jackie O’Neil was extremely helpful and looked after me very efficiently. Richard the service person also helped me and was really helpful and got me all sorted.”
“I called MB Warrington regarding an issue with my EQA250. I spoke to a lady who I discovered later was Emma Baxter. She was so helpful, professional and a credit to the company. My car was fixed the same day and I would like to thank the fitter Dave for his prompt and professional service. Overall I could not have been happier. Big thanks to both”
“I just wanted to say a huge thank you to everyone concerned in getting my E Class estate serviced. The car was collected yesterday by Andy. Totally professional and courteous in his manner. I briefly mentioned a problem with a parking sensor before he took the car away. As a result of his actions the issue was investigated and the part ordered. They kept the car overnight hoping to repair it today. Sadly the part didn't arrive on time, but I'm booked in for a future appointment. Throughout the process Luke from the Service department kept me fully informed. Andy has just returned the car and it's now spotlessly clean. He made sure I was fully informed regarding the next appointment. I couldn't ask for more, thank you.”
“I just wanna say how amazing Asha (sales) is, her customer service is amazing shes a lovely women, not only just me but to my daughter bringing her snacks or her ipad for games, Asha understood my problem when my last car and just wanted the same but just abit better/newer! She made that for me made it so easy for my to buy the car always updating me she and get colleague David also helped me with my payments, there is alot more to say but Asha is amazing and lovely friendly woman, she's one for always putting customer firsts and giving them 100%. I cant thank her enough shes the reason why i would go back again.”
“Lovely people and great service from our recall, not visited before but due to recall had to visit and i have to say the team are so welcoming and friendly .....will definitely take my car their in future”
“I collected my recently purchased vehicle from Mercedes Benz Warrington, on Wednesday last. (This is the fourth vehicle I have purchased from this Dealership). Thomas Smith was the Sale's Executive I dealt with: basically from my initial tel-com, viewing and test-driving the vehicle and successfully completing the deal the whole process was flawless as a result of Tom's attention to detail and efficiency. Tom presents as a warm and friendly chap: honest, sincere, genuine and clearly a man go integrity. His professional conduct represents the Mercedes brand and indeed Mercedes Benz of Warrington as he displayed expertise, product knowledge, experience and enthusiasm. Tom was highly efficient and supportive, taking time to explain everything in meticulous detail throughout the entire purchasing/pre-delivery process and went above and beyond to ensure complete satisfaction of the highest standard on my part.
Thanks a million Tom for all your efforts on my behalf.”
“What a fantastic service I have received when having my car serviced at Mercedes’ Warrington. The team are on top of their job, booking the service was faultless. I will definitely be back. It was great to feel like I was a valued customer. Thank you to all.”
“Have just bought our new car from MB Warrington. Excellent, friendly efficient and professional service from Gemma (Dawoud).
Many thanks Gemma 😊
Garry and Josephine St Helens!”
“Recently bought a new car from here and couldn't be more satisfied with the service provided especially from the sales rep Mr Paul Robinson was so helpful and professional from start to finish which made the purchase go through so smoothly and efficiently 5*plus from myself.
Thanks”
“Excellent service offered by Callum and Martyna.
We part exchanged our GLC for a Convertable and these guys were so helpful, friendly and informative.
This is the 4th Mercedes we have had and we would not think of going to any other dealership. Excellent service
Thank you
Steve and Diane Burgess”
“David and his team at Mercedes Benz Warrington Inchcape have been extremely helpful, having gone above and beyond for a job that needed doing on my vehicle. Great customer service, all staff very polite and efficient. Would highly recommend anyone with a Mercedes to use this branch. I will definitely use them again.”
“Very happy. We had great service from beginning to end. The salesperson, Sam Yaffe , was excellent. He was very professional and knowledgeable and he sorted everything out for us, he was very polite and nothing was to much trouble. The itself is excellent, it’s a very smooth drive. It’s my first Mercedes’ but it won’t be my last . Highly recommended”
