Sinch MessageMedia Reviews

4.7 Rating 316 Reviews
95 %
of reviewers recommend Sinch MessageMedia
4.7
Based on 316 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Sinch MessageMedia Reviews
Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350,
Level 24, 367 Co
Victoria
3000

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I have found it very easy to use and extremely convenient
Helpful Report
Posted 1 year ago
Easy to use and simple steps for integrations I strongly recommend to use message media services
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Posted 1 year ago
Rickey Jina has been a fantastic CSM
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Posted 1 year ago
Great to deal with and onboarding was excellent. Rickey looked after our business and he was very attentive
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Posted 1 year ago
Message Media has been amazing. Rickey and Clint set me up in a day and we achieved great results in our first campaign. They went above and beyond and I would highly recommend Message Media and their team. Many thanks Georgina eNurse
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Posted 1 year ago
Rickey was very helpful showing us the features of the platform
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Posted 1 year ago
Working with Racheal Rhee from Message Media was great! We had some special requirements to get started and she made sure we had everything we needed. Very professional and very helpful.
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(US) - Posted 1 year ago
Our experience with MessageMedia has been extremely positive. From initial enquiry right through onboarding, the customer service and follow-up has been excellent and Rickey, our Customer Success Manager has touched base regularly providing support and opportunities to fine-tune our skills and knowledge of the system and processes.
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(Australia) - Posted 1 year ago
Great customer service and the onboarding process was great! Nothing negative to say.
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(Australia) - Posted 1 year ago
Easy to use.
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(US) - Posted 1 year ago
I've been searching for a texting solution for nearly a year now as that's how customers want to communicate. After testing 13 companies, we selected MessageMedia. Most of the texting platforms work the same, however what is most important to us is having support when we need it. On several occasions we had questions that needed answers. Whenever we reached out their was an immediate & professional response. We are very happy with MessageMedia and know with their product they will be able to take us to the next level of customer service & marketing.
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(US) - Posted 1 year ago
I was going to cancel my service but Grant was provided outstanding customer support, and was able to resolve every issue and bring us back on board.
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Posted 1 year ago
A great fast way to reach many club members. Significant increase in number of responses compared to email - and almost instant as well
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Posted 1 year ago
I just got off a call with Alex, who helped me quickly sort through what could have been a time-consuming and extremely frustrating obstacle. And he did so with grace and good humor. What a lovely example of customer service. Thank you!
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Posted 1 year ago
I was connected with Lawrence as I was having difficulty understanding some of the subaccount features of MessageNet. Lawrence was really helpful in clearly explaining the process step by step. He also didn't mind helping me with all the questions I thought of during the session. Thank you for your patience! Look forward to sharing my new skills with my team.
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Posted 1 year ago
Good customer service
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Posted 1 year ago
Message Media has been instrumental in helping us communicate with research participants and facilitating recruitment. We are really loving it as a team! Thank you to Sarah for being incredibly helpful in the set up and Lawrence for following up from there
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Posted 1 year ago
I had a call today with Racheal Rhee and I was very pleased with the outcome. Racheal was kind, informative and very patient. It is so refreshing to reach a company that offers such wonderful customer service. Thank you so much, Racheal!
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Posted 1 year ago
My firm and team are very pleased with the service. What’s makes the experience better is having an amazing support staff to communicate with re any issues. Grant Huffman has been accommodating and response and pleasure to work with! 5 stars all around!
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Posted 1 year ago
Easy to sign up and helpful support available.
Helpful Report
Posted 1 year ago
Sinch MessageMedia is rated 4.7 based on 316 reviews