Meter Boxes Direct Reviews

4.6 Rating 1,158 Reviews
89 %
of reviewers recommend Meter Boxes Direct
4.6
Based on 1,158 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Meter Boxes Direct Reviews

About Meter Boxes Direct:

MeterBoxesDirect Online Shop
Buy Electric & Gas Meter Boxes, Enclosures, Kiosks, Spare Doors, Meterbox Covers and Fittings.
Fast, Nationwide Delivery throughout the UK and Ireland.

Visit Website

Phone:

0844 809 4206

Email:

onlinesales@meterboxesdirect.co.uk

Location:

Fox House, Stonedale Rd
Stonehouse, Gloucestershire
GL10 3SA

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I ordered a gas meter box and assumed that the fixing plugs would come with it. So a second order was made for the plugs. Unfortunately, the wrong item was sent. I phoned your support line (Jemma) and the correct items were promptly in the post. Thanks. The website was not clear. If plugs were necessary, but not supplied, I would expect a link from the page from which I ordered the meter box itself. I found them through the FAQ pages, or later in the additional odds and sods pages.
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Posted 4 months ago
Stress-free ordering process due to ease of website presentation and navigation. Product details are relevant and useful, and much appreciated. Delivery on the high side but can't complain overall.
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Posted 4 months ago
The quality of the meter box is excellent. This is the 3rd box of different models for different properties that I have bought from MeterBoxes Direct and all have been of great quality. The sales team despatch the item quickly, and delivery was great. Unfortunately on this occasion, I needed to contact the company for help which proved impossible. The on line chat was not answered, 4 phone calls resulted in the line being hung up after an extension had been selected and an email to customer support was ignored.
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Posted 4 months ago
Speedy delivery & great product
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Posted 4 months ago
Received damaged I sent a email to the customer services with pictures and still awaiting a reply!
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Posted 4 months ago
Fast delivery, though it was sent a wrong size product. After calling they organised the correct size next day.
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Posted 4 months ago
Product worked perfectly and was delivered quickly.
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Posted 5 months ago
order was easy to find on website an delivered on time
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Posted 5 months ago
This is a perfect cover for damaged internal meter box...strong material, positive locking. I had a large Box and it covered it once Iremoved the broken cover. Finished with a small build of silicone.
Meter Boxes Direct 5 star review on 22nd November 2023
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Posted 5 months ago
Highly satisfied with the product the service and the price. Would recommend to anyone wanting an original replacement meter box door.
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Posted 5 months ago
Good and quick delivery.
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Posted 5 months ago
Brilliant Service! Despite The Slight Hicup This Company Is Highly Recommended!
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Posted 5 months ago
Not yet delivered
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Posted 5 months ago
Ordered a box online with promise of 2-3 days delivery. 1 week later and still no box? phone line constantly engaged when trying to contact. no courier details on the email despatch confirmation. if ever receive the product wont use them again.
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Posted 5 months ago
Easy to order, best price I could find. Delivery was rapid and the item was well packaged. All I would add is that it would be good if the box came with the three studs that keep it in place. The additional cost would only be a few pence. I put mine up with three bolts which look ok, but not quite the same as the studs.
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Posted 5 months ago
Great service. Problem with the delivery which was sorted very promptly by George at Meter Boxes Direct. The door was as described and easily fitted. Very happy - thank you.
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Posted 5 months ago
Easy to order turned up in 3days. You can’t ask more than that
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Posted 5 months ago
Easy to order, good website.
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Posted 5 months ago
I ordered two replacement latches, and only one arrived. I queried this and a second one was sent, so obviously an oversight in packing. The video was quite helpful - but would be even more useful if the door in the demo was on a cabinet (i.e. vertical - no table to push against!). Also, "suitable for the majority of gas and electric meter box doors" could usefully be expanded to say "with some door designs the guide tab on the latch may need to be made smaller, or removed altogether". It would also be useful to be told the "through the door" length, because if the door design uses a slightly longer dimension, this latch will not lock in place.
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Posted 5 months ago
Replacement gas and electricity meter box covers required, both in stock and delivered when said it would be delivered. Used MBD a few times now and would highly recommend the company.
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Posted 5 months ago
Meter Boxes Direct is rated 4.6 based on 1,158 reviews