Mill House Veterinary Surgery & Hospital Reviews

3.0 Rating 2 Reviews
50 %
of reviewers recommend Mill House Veterinary Surgery & Hospital
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Anonymous
Anonymous  // 01/01/2019
Super staff that prepared my dog for export to Australia perfectly, and communicated clearly and regularly with me along the way. Made life easy for me in regards to making payments, and generally took great care of me as a customer, and my dog as a patient. Wonderful.
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Posted 6 years ago
If you do not have thousands of pounds in your account for instant payment don’t take your pets here or rely on them for emergency treatment. Despite the website stating direct claims with insurance companies can be agreed I was told no and payment is required every 24 hours. I challenged the lie we were told by the clinical director and she ignored it. A complaint was raised and I received what appears to be a copy and paste mission statement. Despite being with the vets for 14 years and paying thousands of pounds in bills on time they simply don’t care. Money is the one and only focus of this practice and not the pet’s immediate care. We have thankfully found a family run practice with the best interests of our pets at heart. To say I’m disgusted is an understatement.
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Posted 2 years ago
Mill House Veterinary Surgery & Hospital is rated 3.0 based on 2 reviews