millybridal Reviews

Name: millybridal
Rating: 1.96

2.0 Rating 75 Reviews

24 %

of reviewers recommend millybridal

Company Reviews

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2.0

Based on 75 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

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millybridal 1 star review on 13th April 2024

Anonymous

millybridal 1 star review on 31st January 2023

Anonymous

Anonymous // 01/01/2019

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Unverified Reviewer

“Do not buy from here they refused to give me my money and dress looks nothing like online at all look at the online pics and look at the pics customer service sent me and to top it off said 3 to 6 days delivery and took 2 weeks”

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Posted 1 week ago

Unverified Reviewer

“Incorrect colour sent pink instead of purple, emailed response to say it was correct and no return available. I sent picture of website several times which is clearly purple.... no joy.”

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Posted 1 year ago

Sophie And Morgan.

“These dresses were perfect. There was an issue with delivery, through no fault of the company, and they quickly responded this and made new dresses and sent them promptly. The dresses are beautifully made.”

millybridal 5 star review on 12th July 2022

Helpful Report

Posted 1 year ago

Claire Lowrie

“I ordered a dress for prom for my daughter. They despatched is but the courier lost the dress. The courier accepted liability and asked me to submit a claim through my sender, Milly Bridal. I did this but MB cannot be bothered to follow this up. I have emails from the courier accepting liability but MB cannot be bothered to do anything so I am out of pocket and have no dress through no fault of my own. They say they have been paid and have sent the dress so they don't need to do anything. They also don't ask for proof of delivery by photo so be aware your hard earned money is very much at risk because their customer service if there is a problem is terrible”

millybridal 1 star review on 7th July 2021

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Posted 2 years ago

Caroline Harris

“Very disappointed . Ordered size Uk 10 but more like a size 4 . Cheap materiel and no where near a fit . Unlike other companies when something doesn’t fit this company refuses to refund or exchange even though it wasn’t custom made . Absolute rip off . Steer clear”

millybridal 1 star review on 28th April 2021

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Posted 2 years ago

Leigh

“Had my dress custom made but the armholes were for a smaller size and this pulled the back and it gaped, the bodice was bumpy not smooth, length too long even with my measurements. I was advised by their 'customer service' to get it altered ! the dress arrived in a small package all crumpled also lace on dress inferior quality. My advice is save your money!”

millybridal 1 star review on 23rd September 2020

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Posted 3 years ago

millybridal is rated 2.0 based on 75 reviews