“Only my second order but you're doing alright so far.
One issue I do have is that the date for my order was changed, but I wasn't given any reason why - while waiting for my order, I ran another order from the official website for eXceed, and that order arrived BEFORE this order. If you have to push orders back for pre-order content, I would appreciate getting at least some reason as to why.
It was also a little frustrating to have to wait for the parts of this order that were not pre-order items, but I'll let that slide because you guys would probably lose a ton on shipping if you had to ship every order like mine out in multiple installments.
Overall, I was frustrated for having to wait longer than I thought I would, but that's more on me for being impatient than it is on you.”
“I have been ordering from MM for the past two years, with big orders even during the Covid period, and I have to say their service is as excellent and helpful as always. This order was a small one and the product arrived in good time, well packed and perfect condition. I live in the Mediterranean and I can honestly say that you can order with confidence from MM.”
“When I want to go to a site that I know sells the best in board games and miniatures at excellent prices, I never hesitate to click on Miniature Market. Customer service is also a huge reason that they rate top in my book!”
“Order came fast.
Blood Oath had the WRONG CARDS inside.
Pretty disappointed but it’s not something MM could of known about.
Wizkids quality and customer support is abysmal. They need their Star Trek licensing taken away.
I need the blood cards.
I ordered two packs of blood oath in ONE order. Only one box had the right card pack inside”
Posted 1 day ago
Matthew, Thank you for taking the time to review Star Trek Attack Wing: Klingon Faction Pack - Blood Oath. So sorry that it included the wrong pack. A member of our customer service team will be reaching out to you shortly. Thank you.
“Miniature Market provodes outstanding customer service! I recently purchased Hit Z Road and upon opening the box, I discovered that all the cards were missing. I then contacted their customer service number and advised her (Nicki) of the issue. She was extremely friendly and helpful and said the missing cards would be replaced, no problem. After a few days, I received the replacement cards in the mail and am very satisfied.
Over the past few years, I've purchased a multitude of games and other items from Miniature Market. I believe my experience is a testament to how well they value their customers and greatly appreciate all that they do for the hobby.”