“I ordered five paint by number sets from minty melons on 10th April. (Birthday presents for various people.)
I’d received nothing two weeks later so called and spoke to a representative who told me the items were shipping from china and would be with me the following week. 1 month after ordering i’d still received nothing so raised an on line query. I received a reply saying it would be escalated and I would receive a call from the escalation team within two days, either offering me a refund or confirming when the goods would arrive. Two days later I’d still heard nothing so raised another on line query. Another two days later and still no response. No refund. No goods. Appreciate they’re busy but I’m about £65 down and still have heard nothing. Shocking service.
Another friend ordered similar items a week after me and is having the same issues. I strongly advise you not to buy from this company.”