Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,332 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,332 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deal, speedy delivery, would use again!”

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Posted 4 weeks ago

“Very quick and easy application, very helpful on the phone very happy customer”

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(Apple IPhone 14 128GB Blue) - Posted 4 weeks ago

“Very smoothly snd easily bought the sim, with hassle free no transfer.”

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Posted 4 weeks ago

“Phone has not been delivered however says it has”

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(Apple IPhone 15 128GB Blue) - Posted 1 month ago

Hi Lewis Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 4 weeks ago

“Excellent”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

“Mobiles.co. UK were quick efficient and easy to order the phone I was after for a family member. Their offer was the best around at the time. My only gripe is I wanted delivery on a Monday to avoid having to stay in over weekend, but got a message saying delivery was gonna be Sunday lunchtime, so a bit annoying as meant we had to hang around waiting for it on my partners only free days off work. Hence 1* dropped. So if I say Monday delivery in future, I mean Monday!”

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(Apple IPhone 15 Plus 128GB Pink) - Posted 1 month ago

“Never been able to connect to to the network but reseived a bill for £2.03 for a service I don't have got in touch with the company don't worry we will change it to pay as you go I am still waiting to get on line about 10 days now”

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Posted 1 month ago

Hello Ian Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 month ago

“Ordered and delivered next day, Cheapest deal too. Thanks”

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(Google Pixel 8 256GB Obsidian) - Posted 1 month ago

“Easy website to use and next day delivery,charges explained fully,great but thankyou”

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(Google Pixel 7A 128GB Sea) - Posted 1 month ago

“Straightforward site to use and plenty of good deals on offer.”

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(Vodafone-Sim-Only-Deals) - Posted 1 month ago

“Best deal”

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(Id-sim-only-deals) - Posted 1 month ago

“nice ty!!!!”

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Posted 1 month ago

“Very good, lots of deals and cheaper than most,something for all tastes.”

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Posted 1 month ago

“Very good service”

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(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 1 month ago

“After receiving very bad service from smarty customer service It was like a breath of fresh air to transfer to iID Mobile Everything was taken care of in a few minutes”

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(Id-sim-only-deals) - Posted 1 month ago

“A good quick service”

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(Samsung Galaxy S23 FE 128GB Graphite) - Posted 1 month ago

“easy and quick”

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Posted 1 month ago

“Good value package on the phone, data etc. £100 Currys gift coucher promised and undelivered still after 4 months. After managing to get through to the customer support team and having a call raised - still nothing. Also some problems with the phone when first purchased and a ridiculous journey to get it sorted. The poor service I have received is not due to the people who I have dealt with but because of disconnected processes.”

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Posted 1 month ago

Hi Chris Thank you for your review, I'm pleased to hear you have now received your Currys voucher. I apologise again for the delay with this. Kind regards Amy -Mobiles.co.uk

Posted 4 weeks ago

“Excellent service.”

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Posted 1 month ago

“It's far too early for you to be asking for a review. I haven't even be connected yet, so you are only getting one star becasue you are hassling me for information before I've even made a call. Ask me again in 3 months. I know it's all the rage to use your customers as advertising in these kinds of reviews, but it's best to wait until they've actually received a service.”

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(Id-sim-only-deals) - Posted 1 month ago

Hello Richard Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the review email has been sent early and I understand the feedback given, please feel free to update your review in 3 months’ time if you are happy with the service given. Kind regards Roshni | Mobiles.co.uk

Posted 1 month ago

Mobiles.co.uk is rated 4.7 based on 37,332 reviews