Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,342 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,342 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Mobiles.co.uk 5 star review on 24th February 2024

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service - sales guy very helpful and friendly”

Helpful Report

(Apple IPhone 15 256GB Blue) - Posted 10 hours ago

“Thanks for quick delivery and also setting up everything. Glad to be with you”

Helpful Report

Posted 14 hours ago

“Easy to upgrade”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 day ago

“Easy transaction but ticked Bix to sell old mobile but nothing happened”

Helpful Report

Posted 1 day ago

“Thank you mobiles been wanting a new phone for ages came on time and it came quick no problems at all yet will recommend”

Helpful Report

(Samsung Galaxy A35 5G 128GB Awesome Lilac) - Posted 2 days ago

“I’ve been getting sim only deals from mobiles.co.uk for years, they always offer the best deals and the cashback is simple & straightforward, they deliver the sims fast as well, thank you”

Helpful Report

Posted 3 days ago

“Thanks for your help so far 👍”

Helpful Report

(Samsung Galaxy A35 5G 128GB Awesome Ice Blue) - Posted 3 days ago

“Excellent service, small issue of my creating and quickly sorted by the orders team”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 4 days ago

“Marvellous just what I wanted easy to set up.”

Helpful Report

(Samsung Galaxy Z Flip5 5G 256GB Mint) - Posted 4 days ago

“Excellent choice of the latest phones.”

Helpful Report

Posted 4 days ago

“Process of purchasing receipt and set up of new device quick and easy just one problem now lest without network as I’m cut off from my old provider o2 and not sure when I will connect to new provider Vodafone. Very anxious as need my phone for elderly parent caring responsibilities. I expected the switch to be asap when I took the contract over a month ago. Fri evening no network and very worried”

Helpful Report

(Apple IPhone 14 Plus 256GB Starlight) - Posted 5 days ago

“very good, I am satisfied with this company”

Helpful Report

(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 5 days ago

“Good so far👍”

Helpful Report

Posted 5 days ago

“Never have I come across such poor customer service.”

Helpful Report

Posted 5 days ago

Hi Iain I'm sorry to hear you aren't happy with our Customer Service, I will be listening to all calls you have had with our team and feeding back any issues. This is not the service we are wanting our customer's to experience. I can see you have now been in contact with our Trustpilot Team and Grace has emailed you regarding this. Kind regards Amy - Mobiles.co.uk

Posted 15 hours ago

“very helpful and very reliable! Will be shopping here in the future”

Helpful Report

(Apple IPhone 14 128GB Yellow) - Posted 5 days ago

“I just upgraded 4 sim only contracts in world record time. The sales person was amazing. Very well spoken and made the process very easy with his step by step guide. He listened to my issues and requirements and gave me the perfect solution. Felt like i was speaking to a friend or personal assistant rather than a sales person. If only all sales people were like him! Great Job!”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 6 days ago

“Very competitive deals. Ordered one day, delivered the next, what's not to like.”

Helpful Report

(Apple IPhone 15 128GB Black) - Posted 1 week ago

“Switching to a mobile plan from mobiles.co.uk was a breeze! The quick and easy sign-up process had me up and running in no time. I was pleasantly surprised by the good prices! The best part? It’s been completely hassle-free; I haven’t encountered any hidden fees or complications. Highly recommend for anyone looking for a straightforward, budget-friendly mobile plan!”

Helpful Report

(Google Pixel 8 128GB Obsidian) - Posted 1 week ago

“Superb customer service. Rapid delivery I ordered at 8pm and had my handset by 11am next morning couldn't ask for more.”

Helpful Report

(Samsung Galaxy S24 Ultra 512GB Titanium Black) - Posted 1 week ago

“Always the best prices on deals, highly recommend”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 1 week ago

Mobiles.co.uk is rated 4.7 based on 37,342 reviews