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Mobiles.co.uk Reviews

4.7 Rating 37,327 Reviews

94 %

of reviewers recommend Mobiles.co.uk

Company Reviews

Product Reviews

4.7

Based on 37,327 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Mobiles.co.uk 5 star review on 24th February 2024

Mobiles.co.uk 5 star review on 31st January 2024

Carleen Dickinson

Mobiles.co.uk 5 star review on 31st January 2024

Carleen Dickinson

Mobiles.co.uk 5 star review on 20th December 2023

Mobiles.co.uk 5 star review on 11th December 2023

Mobiles.co.uk 5 star review on 7th December 2023

Mobiles.co.uk 5 star review on 7th December 2023

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just upgraded 4 sim only contracts in world record time. The sales person was amazing. Very well spoken and made the process very easy with his step by step guide. He listened to my issues and requirements and gave me the perfect solution. Felt like i was speaking to a friend or personal assistant rather than a sales person. If only all sales people were like him! Great Job!”

(Vodafone-Sim-Only-Deals) - Posted 10 hours ago

“Very competitive deals. Ordered one day, delivered the next, what's not to like.”

(Apple IPhone 15 128GB Black) - Posted 1 day ago

“Switching to a mobile plan from mobiles.co.uk was a breeze! The quick and easy sign-up process had me up and running in no time. I was pleasantly surprised by the good prices! The best part? It’s been completely hassle-free; I haven’t encountered any hidden fees or complications. Highly recommend for anyone looking for a straightforward, budget-friendly mobile plan!”

(Google Pixel 8 128GB Obsidian) - Posted 2 days ago

“Superb customer service. Rapid delivery I ordered at 8pm and had my handset by 11am next morning couldn't ask for more.”

(Samsung Galaxy S24 Ultra 512GB Titanium Black) - Posted 4 days ago

“Always the best prices on deals, highly recommend”

(Vodafone-Sim-Only-Deals) - Posted 4 days ago

“Easy and smooth process”

(Samsung Galaxy A15 Yellow) - Posted 4 days ago

“Very simple and easy 👌”

(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 4 days ago

“Really fast and easy.”

Posted 4 days ago

“I had to place a reorder as my original order showed ohone out if stock”

Posted 4 days ago

“I placed an order to only realise on delivery day that I had ordered the wrong colour. Once I received the delivery I called the customer service team who were more than happy to arrange an exchange. They thoroughly talked me through the returns process advising me of time scales. I was on the phone with the team for no longer than 20 minutes (including waiting time and hold time) for this to be sorted.”

Posted 4 days ago

“Effortless ordering process and ported my exiting number within 24 hours”

Posted 4 days ago

“Amazing super efficient very fast service very impressed 👏”

(Apple IPhone 11 IPhone 11 (Very Good Condition) 64GB Black R) - Posted 4 days ago

“Great service, quick delivery , would recommend”

Posted 5 days ago

“Very smooth transaction with out any hiccups”

(HONOR 90 Lite 256GB Black) - Posted 5 days ago

“Excellent service.”

(Vodafone-Sim-Only-Deals) - Posted 5 days ago

“Extremely quick and simple.”

(Samsung Galaxy S24 256GB Marble Grey) - Posted 5 days ago

“Just saw a advert on social media and applied, wow amazing, instant communication and phone delivered next morning.,”

(Samsung Galaxy S24 Ultra 256GB Titanium Black) - Posted 6 days ago

“I was happy to shop with you until I realised that your cashback claim links took me through third parties and they had trapped me to enter their paid membership. Why my all personal details including bank account is transferred to a third party? Why can I not directly deal ONLY with you? I tried to cancel that membership, there were even further traps to keep it. At last the screen said it was cancelled and they will send me a confirmative e-mail, but they did not. I hope I am not scammed here. These kind of nonsense make people loose trust to such a big name like Curry's. Please do not get your customers to be involved in third parties like www.completesavings.co.uk. Be clear and neat, make no complicated maizes in online shopping.That would increase the trust to your brand.”

(Vodafone-Sim-Only-Deals) - Posted 6 days ago

Hi Mukerrem Thank you for your review. Complete Savings is an online cashback programme whereby you sign up and agree to pay £18 per month. I can confirm we have not passed on your details or shared your information, you would have needed to click the page for Complete Savings and then provide them with your personal details, including your bank details. I'm sorry you feel this process was not clear, your feedback on this is important in helping us to identify areas in which we can improve. Kind regards Amy - Mobiles.co.uk

Posted 1 day ago

“I found the purchase of a new phone straight forward and was delivered next day”

Posted 6 days ago

“Brilliant service had my phone delivered within 2 days of ordering it”

Posted 6 days ago

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Mobiles.co.uk is rated 4.7 based on 37,327 reviews