“All started well with sales rep.he did a thorough job & explained well.then we got down to the nitty gritty, talking figures.started off at one price then got price down by taking off vat.then got price down again & again.despite us staying in the beginning we didn't want hard sell,THIS DEFINATELY WAS VERY HARD SELL.My partner walked out in the end as he'd had enough.but the rep still wouldn't take no for an answer.stayed another 40 mins so trying to bully me into a sale despite me saying no numerous times.of course he bad mouthed all other companies etc. (Including 2 which belonged to the same chain as his).when he finally did go he left me a complete mess & in tears & a hugemigraine!!!WOULD DEFINATLEY AVOID THIS COMPANY AT ALL COST .ESPECIALLY AFTER THE TERRIBLE EXPERIENCE WE HAD WITH SALESMAN & HAVING SINCE READ ALL THE NEGATIVE REVIEWS FOR THIS COMPANY.SO SO GLAD WE DECIDED NOT GO AHEAD WITH FITTING.AVOID LIKE HELL!!!!”
“Do not use this company everything from survey and fit was appalling, a 3 day installation took 8, it was such a bad job it had to be completely refitted, another 5 days. My 85 yr old mother had to move out of the property Customer service was disgusting, difficult to actually speak to anyone No compensation offered. 90% of the bathroom was paid for upfront. I feel they prey on the elderly. I asked for a breakdown of costs and was refused this. Just the worst company ever. Dr Hilary Jones backs this company, surely he must be unaware of how incapable the complete team are, as I am convinced he would not put his name to such a cowboy outfit.”
“A five year old could have done a better job of fitting this bathroom. I cant believe the amount charged.
Calling them back several times. The sink is not even attached to the wall.
Disgusting!”
“Very disappointed that when we ordered our walk in shower we were informed that they Do not do toilets by the salesman, then when we had all the trouble of ordering
A replacement toilet we saw your advert offering a special offer toilet fitted for £100.00 which was most unfair.
Also we had problems
with 0ur bathroom flooding as we were not given any guide
As to how to look After our shower etc.
No communication whatsoever and the telephone adviser was very condescending.
And talked over us.”
