“Dreadful experience, twice the Hermes driver was supposed to deliver my shoes but didn't.
His excuse was 'limited access' this has got to be the lamest reason ever, I don't think he even tried. We live on the main A170, have double gates and a driveway which will park about 20 cars.
They were finally delivered on Saturday by which time it was too late.
I had to return them at a cost of £5.00, not a good start to my dealings with Moda In Pella.”
“Unfortunately was sent a faulty pair of shoes. Colour of each shoes completely different. Front fringe was straight across on right one and diagonal on left.
As no free returns ( which is unheard of in 2019) forced to go to store which is a 60 mile round trip!! So fuel and car parking because of shocking quality control failure!!”