MODdisplays Reviews

Name: MODdisplays
Rating: 4.80

4.8 Rating 400 Reviews

95 %

of reviewers recommend MODdisplays

4.8

Based on 400 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MODdisplays:

Specializing in trade show displays and accessories, MODdisplays is focused on meeting tight deadlines with creative solutions. Our in-house design department can assist with flat-cost services, and our display experts can guide you through the process to ensure we meet all of your needs along the way.

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Phone:

8776633976

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MODdisplays 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Working with MODdisplays was quick and easy, and the product that was delivered was great quality and looked just like our proof. Our display arrived without the hardware for hanging the monitor, but the MOD team was friendly and quick to fix the issue.”

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Posted 5 months ago

“Simple order process and quick delivery.”

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Posted 5 months ago

“great case and have shared this experience with others in my company already!”

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Posted 5 months ago

“I ordered (3) three MODdisplays backdrops, and both turned our perfectly! This was my first time using this company, and I'm extremely happy with how everything turned out. The process was simple - MODdisplays provided all pertinent information for the design needs and they kept in constant communication from order placement to shipping to delivery. I will definitely order more items!”

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Posted 6 months ago

“Both products we ordered were delivered on time and in excellent condition. We were very happy with the quality of the items received.”

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Posted 6 months ago

“Fantastic customer service. They are quick to response and very easy to work with. I highly recommend MOD.”

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Posted 6 months ago

“Mod displays was very easy to work with. Quick and efficient with their turnaround time and the communication was perfect!”

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Posted 6 months ago

“I'm really happy with how my booth turned out. The quality of the graphics is excellent and it was extremely easy to put together.”

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Posted 6 months ago

“We have ordered multiple tradeshow booth displays, replacement graphics and always been pleased with the quick, friendly customer service from Sean and the rest of the Mod Displays team. They are helpful, kind and ensure we receive our booth displays on time or ahead of schedule and are always available to answer our questions.”

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Posted 7 months ago

“Our previous order went very smoothly, with revisions being quick and easy, and the result fitting our needs. This latest order is taking a lot longer with little communication back and forth on design.”

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Posted 8 months ago

“Very good customer service. Libby was very knowledgeable in helping us out and getting what we needed for our tradeshow!”

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Posted 8 months ago

“From start to finish, absolutely amazing to work with. Quality product and amazing customer service.”

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Posted 8 months ago

“Great customer service. Also love that all the instructions and documentation for the booth products are easily accessible in one place on the product page. It's come in handy when the team is traveling.”

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Posted 9 months ago

Thank you so much for your 5 star rating, Joseph! We are pleased to hear you had a great customer service experience, and are happy to hear our instructions and documentation for the booth products have come in handy. Thank you for your feedback!

Posted 4 months ago

“Excellent customer service and a great product!”

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Posted 9 months ago

Thank you so much for your 5 star rating! We are so pleased to hear you enjoyed your experience with MODdisplays and bonus points to you for realizing the "excellent customer service and great product"! We couldn't be more pleased with your wonderful feedback.

Posted 4 months ago

“Excellent quality and fast production! Very helpful team of staff throughout the process - thank you!”

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Posted 9 months ago

Thank you so much for your 5 star rating! We are thrilled to hear that you appreciate our excellent quality and fast production, as well as our helpful staff. It's great to hear how satisfied you are with your purchase! Thank you for your kind words!

Posted 4 months ago

“Very great experience and customer service”

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Posted 9 months ago

Thanks so much, Zach! We're so glad to hear you had a very great experience and customer service! Your five-star rating means a lot to us and we appreciate your support.

Posted 4 months ago

“We love the display design; however, it was not easy to assemble. The panels themselves require some maneuvering to ensure they are stable and standing straight.”

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Posted 10 months ago

Hi Joycelyn, We're sorry to hear these haven't been as easy as you had hoped to put together. Hopefully, as you use them, they may become a little easier for your team. You are correct that sometimes, you will need to straighten the display after installing the graphics. Tension fabric graphics have a tight fit which leads to a great-looking display but can cause the frame the shift slightly during installation. Generally, a quick re-straightening of the exhibit is all that is needed for these displays to stand straight.

Posted 4 months ago

“Fast shipping and helpful customer service.”

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Posted 10 months ago

Thank you so much Natalie for your 5-star rating of MODdisplays! We really appreciate your kind words. We pride ourselves on fast shipping and helpful customer service and are happy that you experienced both!

Posted 4 months ago

“Writing this on behalf of my client. Her exact words were "I love it!" Can't beat that. I also want to say "fine job" on the customer service side, initially from Chris, and the Ian after the order was placed. Your whole team, including Vas and Arielle, was fabulous. Thanks again for a great experience. Virgil / Lynn Creative.”

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Posted 11 months ago

Thank you very much for the great 5-star rating, Vicki. We really appreciate it! It’s such a great encouragement to read that your client said they "love it!" and we are glad that you experienced great customer service from our team, from Chris right through to Arielle. We are proud to have been able to provide you with a great experience. Thank you again for your kind words.

Posted 4 months ago

“My order is not complete. I received just the display rack without the printed part! When do you ship the rest of my order?”

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Posted 11 months ago

Hi Jessica, We apologize for any confusion. Many of our displays ship via split shipping. This is done because, in many instances, the graphics and the hardware are not housed in the same warehouse. In order to avoid longer shipping times, we have them shipped separately. You are not charged any more for this when it needs to be done, it's something we do as a way to improve the client experience. We also provide each client with a tracking email for each shipment that explains if their order will be shipped in one complete shipment or several individual shipments. After looking at your order, we can see where the tracking emails were sent to your email address. The hardware and graphics arrived several days apart but both were numerous days before your final in-hand date. Again, we apologize for any confusion, we try to do everything we can to avoid any confusion in the sales process.

Posted 11 months ago

MODdisplays is rated 4.8 based on 400 reviews