Modernize Reviews

4.6 Rating 4,885 Reviews
89 %
of reviewers recommend Modernize
4.6
Based on 4,885 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Modernize Reviews
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Phone:

8882957308

Email:

nlafferty@modernize.com

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Anonymous
Anonymous  // 01/01/2019
Liars , thief’s, and low life’s. They lie about there lifetime warranty’s to make a sale. Half ass the installation using caulking to cover up their terrible work. Then tell you through email only the truth. That you are on your own when need things fixed. Terrible company.
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Posted 1 week ago
Spent thousands of dollars on windows I was told had a lifetime glass and screen warranty. 3 years later they say no warranty for broken window and they are no longer in the valley. Terrible installation as I had to personally caulk all the windows and am now stuck paying for broken glass. Do not recommend this company for any home improvements. Liars, thieves, poor craftsmanship. Just all around garbage
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Posted 1 month ago
Spent 3600 for leads up front. Received 1 lead in 3 months time. Horrible!!!!
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Posted 3 months ago
Extremely unprofessional company. They like to but the hell out of you even when you ask them to remove your number.
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Posted 3 months ago
I haven't even had a chance to speak with them about anything home improvement related. They have the most harassing phone calls I have ever experienced. They call three times in a row when I am in the middle of meetings at work or at home not feeling well. I have declined their calls and they call back less than 30 seconds later. They continue to do this for two weeks. I finally lose my cool and answer the phone and yell at them. Then they wait a few months and it starts again.
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Posted 4 months ago
They make thousands and hundreds of thousands of dollars for sending you leads that are absolutely of no value. They don't vet the lead at all send it to your company and charge you hundreds for each one. Not good for business, maybe they're good for the customers looking for contractor's but they're horrible for contractor's. Take a look at the difference in positive reviews and negative ones. Something is very off about them. The negative ones are detailed and explain what's wrong with Modernize while the positive are one word reviews....... seem fake to me!!!!!
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Posted 4 months ago
BUSINESS OWNERS READ:: Came on here to read about this company after the horrible experience I had with a Rep Ryan. I wasn't wrong about how I felt, first 1 star on the top had the same guy's name in it with a similar experience. The guy will give you a call to onboard you, he will go ahead and ask all the questions about your company and how you guys operate. When you want to really find out what this is all about first and how the lead system they provide works he says they are simple questions you can answer very quickly if you have the experience. He will portray the situation as you need them more then they need you and you might not even qualify to work for them but will talk all the bad stuff about the other companies that operate better than him. When you ask for a supervisor he will refuse to pass you over to anyone else and refuse to do any business with you guys. The worst type of person you can have to represent your company. I DO NOT RECOMMEND WORKING WITH THIS GUY AT ANY COST!!
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Posted 11 months ago
I had the unfortunate experience of working with the sales representative, Ryan, from Modernize. From the start, he was extremely rude and seemed more interested in asking invasive questions about my company rather than sharing information about his own business. His lack of transparency and unprofessional demeanor made it clear that we would not be doing any business together. I do not recommend working with Ryan or Modernize due to their poor customer service.
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Posted 1 year ago
Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung
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Posted 1 year ago
Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung
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Posted 1 year ago
I recommend this site, I will only order there myself now
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Posted 1 year ago
Great service, convenient site
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Posted 1 year ago
all good, i am satisfied. the only thing is once they have your number, they gonna call and check on you
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Posted 1 year ago
WON’T STOP CALLING ME called me at 8:04am. I decline the call. 20 minutes later they call Again. I decline again. 2 minutes after they call AGAIN!!! Would never want to do business with a company that’s constantly calling me.
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Posted 2 years ago
Worthless. Tell your employees to do their job. No account support. Spent all day waiting for a call back from our account manager, who just ignored me all day. i could have gotten more leads from the yellow pages.
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Posted 2 years ago
DO NOT USE THIS COMPANY. CROOKS>
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Posted 3 years ago
Do not call this company. Once they have your phone number they will not stop calling no matter how many times you ask them.
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Posted 3 years ago
I am not sure if they work or not have to wait for a rain. Installed in winter in Wisconsin. This is a huge investment for a homeowner. Our salesperson oversold the product. He guaranteed we would not see the ice damning problems we had. It was his closing deal and a lie. The company did not back the customer that was blatantly lied to. I am in business and if a sales person lied about the expectation of the product we would in a heartbeat make it right. We were not asking for a refund but a discount on a very large investment. Beware of a company that has salespeople that would lie and do anything to get a sale. Worse a company that stands by the lie and does absoluetly nothing about it!
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Posted 3 years ago
Businesses beware : This company sent out many "leads" that were not vetted in any way. Most of their leads were either phantom leads, bad phone numbers, or people not at all interested in the service that we advertise for as a business. Over the course of 1 month we received 1 confirmed lead(of 70) and Modernize refused to refund or credit any of the other fake and or bad leads.
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Posted 3 years ago
They do not check their contractors worth a hoot. They connected me to Home Depot for windows and I got some ditz on the line that knew absolutely nothing. Would not sell me windows unless they came out and measured, even though I had original plans which showed window sizes. Took my business elsewhere.
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Posted 3 years ago
Modernize is rated 4.6 based on 4,885 reviews