“Even though I would be pretty active I've struggled with weight loss on and off so really wasn't sure what to expect. My experience was more of a slow but steady drop but in total I've gotten down 18lbs. If I had to summarise it I would say it's more my appetite that has changed. Previously my appetite was high. The app was buggy at the start but it seems fine now. Overall very happy.”
Thanks for your review and great to hear that you're experiencing the benefits of Modius. Appetite is a big part of the weight loss battle and you're obviously listening to your body's changing signals and seeing the results.
“There are 2 things that are bothering me:
1. It doesn't pair on my phone. This is a Samsung galaxy s7. I have to pair it with my partners phone who is not home every day...
2. Last night I used it around 7 pm for an hour and now it is 7.30 pm the next day and it says I have to wait another 3 hours and 40 minutes to use it again. This means I can't use it today. Why does it do this? This means that I can't use th3 device every day as advised.
Can this be resolved?”
Hi Amanda,
Sorry to hear you've been having these issues. The app should work with your model of phone so we'll email you from our team account and walk you through a few troubleshooting steps.
The headset is restricted to one hour's use per day but it should reset after 16 hours to allow flexibility in your day. If you're getting locked out unnecessarily, we'll also send you instructions on how to fix this.
Best wishes,
Team Modius.
Hi Connie, we are unable to determine the details of your order but our policy of a 90 day return period is no quibble and we haven't refused anyone a refund as long as they can provide proof of postage within this time frame. We are sorry if Modius didn't work for you but there are so many complex factors involved in weight loss that we recognise that the consumer grade device may not work for everyone. Please contact us (team@modiushealth.com) if we can be of any further assistance.
“I received my Modius two weeks ago. Up to day 7 everything was woking okay, but on day eight my headset refused to connect to the App. After 4 attempts to reconnect it did work, but I got close to sending it back. Far too soon to see if it comes close to weight loss and other claims, but I have notice a very minor weight loss and some minimising of cravings for sugar based foods. I have contacted the Modius support staff a couple of times and I have to say they are very helpful and polite. Full marks for that.”
“I was skeptical at first, but after using the product for 6 weeks, I'm a believer! Without making any lifestyle changes, other than using the product for 60 minutes each morning, I have lost 9lbs and 2.5% body fat over the 6 weeks.
To give you a little background, at the start of my evaluation, I weighed 183lbs and had 24.7% body fat. (5ft 11In Tall) As of this morning, I weighed in at 174lbs and 22.1% body fat. In addition, I've noticed some residual improvement to my sleep....and that was the reason I originally evaluated the product.
I'll continue my evaluation for 6 more week. I'll let you know where I end up at. This product may not be for everyone, but it certainly has worked for me. I'm 100% impressed...”
“the company does not stand behind its money back guarantee. when I realized the product did not work as advertised, they refused to reimburse my money.”
Hi, thanks for your review. We offer a no-quibble 90 day return period and don't refuse anyone a refund if they return their headset within this time period. Sorry if you missed the return date but 90 days is a very generous time frame and so we need to be strict on this.
“Unfortunately due to a health condition I was unable to use the modius for very long. But I just wanted to say how good and courteous the customer service was and making it no problem for me to return the product for a full refund.”
“I have not lost an ounce of weight. Appetite appears to be increasing too. It could be where I place the pads or time of day I use it. Another possibility is that I am only 75 days into program and need to do the 90 days before I notice any results, but so far, nothing.”
Hi, thanks for your review. We would encourage users to give Modius a fair chance to work as people will differ in how quickly their body will respond to the stimulation. Even if you aren't noticing significant changes in the scales, you may notice a difference in how your clothes fit and a reduction in cravings. Modius is not a quick fix - the level of stimulation is low and your body has taken many years to be where it currently is so it will take time to alter this.
We believe that the time frame of 90 days for our refund period should be when most people will have seen some positive changes but some may take longer to respond so if you don't think it's working for you then you may wish to avail of the money back guarantee.
“Modius Life is a closed group which is available after purchase. The large number of people who state it is not working weightwise and/or whose software does not work is disheartening. I too am having a problem returning for a refund. I don't recommend the product or the support.”
Hi, thanks for your review. Members within the Modius Life group have been using their headsets for varying amounts of time, so will be at different stages of their weight loss journeys. So many outside influences will affect the success too such as genetics, stress, hormones etc and these will all make weight loss more difficult for individuals. The known app glitches are being worked out and recent app updates have greatly improved the user experience. With regard to your refund, we have explained the difficulty in being able to refund your order to your original payment method now that our Indiegogo campaign has finished, but we can offer refunds by either PayPal or Transferwise. Please email us again to team@modiushealth.com so we can find a resolution that works for you.
“I have been using Modius for nearly six months now and have seen some positive results with my bodyweight and body fat percentage.
At around the three month mark, I really started to notice the curbing of my appetite and the more I listened to my belly in regards to when I felt full, the easier it has been for me to reduce my portion size. Now, I would eat a third to half as much as I once did - especially at dinner time.
In the last couple of months, I've also increased the amount of physical activity which should be helping my weight loss, which is my aim, but I'm also keen to reduce body fat and increase muscle. As a result, I've been able to push through a weight barrier I'd previously been unable to get through with diet and exercise alone and I can categorically say I've never been this lean.
I'll continue to use Modius for at least the next six months to see what's possible with this device. I'd love to know how lean I can get and whether I can sustain my current level of body fat or whether I will bounce back to my original weight at some point.”
“I have to admit I wasn't sure if Modius would be able to live up to its claims but I am so impressed with the science and how it is working for me. I have been steadily shedding the pounds and am feeling so much better about myself. Modius is definitely the future...I predict that everyone will have one in 5 years.”
“THANK you Modius!!! With your help..... I am well on my way to finally reclaiming my healthy self! I have much more energy and less cravings and am committed to now including Modius as part of my new healthy lifestyle!”
“I have been using Modius for 6 weeks (along with my two friends) and absolutely love it! I have noticed a dramatic change in my sleep and aches and pains along with less cravings for surgary foods which has been life changing. I am committed to using Modius for the long term as part of my lifestyle and am excited to see the difference it makes over the next 12 months. Thanks to all the team at Modius for your wonderful customer service and support!”
“The headset worked for 1.5 cycles. It stopped in the middle of the second cycle and has not connected to my phone since. I reset the headset while plugged in to charge...no luck.”
“I didn't really have much fat to lose but I read about the other benefits of vestibular stimulation and thought I'd give it a go. My sleep has improved drastically and I'm a bad sleeper in general. I've also had the most amazing pain relief results with a ten year old sports injury, after about a week of use the pain in my knee just disappeared. I'll be using Modius for the long term, it's the real deal.”
“I CANT EVEN USE THE HEADSET! I JUST GOT IT IN THE MAIL TODAY, AND WHEN I WENT LOOKING FOR THE MOBILE APP, BOTH ON MY PHONE AND PC, GOOGLE PLAY STORE TELLS ME MY PHONE IS NOT A SUPPORTED DEVICE. THANK YOU VERY MUCH (INCREDIBLY SARCASTIC TONE) FOR NOT DISPLAYING THIS TYPE OF INFORMATION ON YOUR WEBSITE ABOUT MOBILE PHONE SUPPORT. IM GLAD I WASTED HUNDREDS OF DOLLARS FOR A DEVICE I CANT USE.”
