Mon Purse Reviews

Name: Mon Purse
Rating: 1.97

2.0 Rating 31 Reviews

26 %

of reviewers recommend Mon Purse

Company Reviews

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Metrics

2.0

Based on 31 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Mon Purse 5 star review on 21st March 2022

Fiona

Mon Purse 1 star review on 21st August 2020

Georgie Goodear

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally no customer service”

Helpful Report

Posted 3 years ago

“$100+ product, engraving not centred and no response Purchased a laptop case and was not happy with it due to the my initials being completely OFF the middle. Its very clear its not centred and more to the left and everyone i showed could see it and it wasnt just me over reacting. Wrote an email saying ive kept all the boxes and i was happy to exchange (not expecting a new one to be delivered) or something. Over 6 business days no and no response. Messaged on facebook and their ig and got a msg back saying 'Please allow up to 48 business hours to receive a response.'but it has been? Still no reply to what can be done. Absolutely waste of a $100+ product. If it was cheap ebay $10 product then i wouldn't complain. This is suppose to be high, leather good??? Don't think so. Now i'll be telling and showing people that DONT get monpurse, poor quality, bad customer service as well.”

Helpful Report

Posted 3 years ago

“This company is the worst company do not ever buy from them you will never get your product and they have THE WORST customer service I have ever experienced in my life.”

Helpful Report

Posted 3 years ago

“Appalling customer service. Made my purchase over 5 months ago and they are incapable of telling me why it hasn’t been delivered yet. I got some vague answers about an “unavoidable supplier issue” (???) and a promise of a new delivery date, which is never kept. The customer service takes about two weeks to answer each email and sometimes it’s just a copy paste of the previous email as if they don’t even bother to read the previous interactions. I initially bought this as a Christmas gift, we’re now in April... Do not purchase, I can’t even tell you what the product is like because at this rate I’ll never see it. Honestly, just awful. If I could rate the customer service -1 stars I would.”

Helpful Report

Posted 4 years ago

“Ordered a product online, they took my money and told me 4-6 weeks, it is now 10 weeks since my order and I haven't received any information about it at all. All of my attempts to contact customer service have been ignored. Don't use this company, they will rob you.”

Helpful Report

Posted 5 years ago

Mon Purse is rated 2.0 based on 31 reviews