“The package encountered a customs seizure during transit, causing a delay, which is typical in international shipping. I contacted their customer service for help and followed the necessary steps to address the situation. They kindly offered to resend the products as a solution.”
“I'm impressed by their continuous assistance from pre-sale questions through post-sale inquiries, including tracking the status of my order until I received my products.”
“I was sent a product. I didn't order and did not receive a product that I ordered. I ordered 3 items. 2 of them were appropriate by the third item was A52 unit item. I did not receive the 52 unit item. I received 10 Units of that product. What a disappointment I did reach out and I haven't gotten a response”
“I’ve ordered a couple of times for MS. It takes about 2-3 weeks to get order. Easy to make payment! I’ve gotten Awesome products both times! Just place order and be patient. A+++ All the way Around 😃”
“I didn't receive the original order I placed; instead, I got a substitute brand. It was a bit disappointing not to get what I was expecting, but I understand these things happen. I'm hopeful that the substitute brand will still meet my needs. It would have been helpful to know about the substitution in advance, though.”
“I wanted to share my recent experience with the customer service at monstersteroids.net. Initially, I was quite apprehensive about making a purchase due to past scams I've encountered. However, after reaching out to their customer service team with my concerns, I was pleasantly surprised by their prompt and efficient response. Not only did they address my worries with patience and understanding, but they also provided me with reassurance and updates throughout the process. Thanks to their exceptional service, my order was swiftly processed and delivered without any hiccups. I'm truly impressed by their dedication to resolving customer concerns and ensuring a smooth shopping experience.”
“The service was highly professional; despite my error in providing shipping information, they promptly resolved the issue. This had no impact on my delivery time, and they proactively reached out to me beforehand.”
“We got our stuff in 2 weeks. I didn't know what to expect in terms of packaging. The box was small and plain with no labeling, just our mailing address”
“I'm totally fine with them. Got order delivered in about 14 days after tracking code was provided. Picture of the box is attached. Now i know how long does delivery take and can plan my next cycle and PCT.”
“I had the same experience. Payment was easy. I got everything I ordered, plus a lot of extra stuff I didn't even order. They just included because there nice people.Delivery was good fast for being sent from overseas. One of my shipments was seized at customs. And they offered either to 1. Refund half the price. Because they lost their products too, or 2. Reship the entire shipment. Everything I ordered was real steroids. There wasn't anything fake. Everything has halograms, and scancodes on the boxes.”
“Unlike the other reviews here Ive had a good experience. Items were delivered quick, payment is easy, and even some extras were thrown in. Some items were a different brand but I think that comes with the territory.”
