Montana Fire Pits Reviews

4.9 Rating 146 Reviews
97 %
of reviewers recommend Montana Fire Pits
4.9
Based on 146 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Read Montana Fire Pits Reviews
Visit Website

Phone:

1-833-228-5244

Email:

sales@montanafirepits.com

Write Your review

Tell us how Montana Fire Pits made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Pleasure doing business with Montana Fire Pits. Jonathan was super helpful in the decisions making process. His videos on YouTube are super informative and helpful. My family and I have been enjoying our fire pit for a little over a year now thanks to Montana Fire Pits!!
Helpful Report
Posted 4 years ago
Great product, delivered right to my doorstep in a reasonable time frame.
Helpful Report
Posted 4 years ago
We love hanging out by our fire pits. Well designed and constructed. You really get the ambiance of Being at a true outdoor fire, without the smell. This is an outdoor go to for our family.
Helpful Report
Posted 4 years ago
We absolutely love our fire pit. Our contractor built a custom fire pit around the size of our burner. Your YouTube videos really helped out a lot.
Helpful Report
Posted 4 years ago
I love my montana firepit.
Helpful Report
Posted 4 years ago
It can be a little concerning making a purchase like this online, but I couldn't be more satisfied with the decision. I had questions about the burner size, so I called Jonathan. He was accessible and extremely helpful. His advice was spot on (I believe we ended up with the 120k BTU burner) and our project turned out just as we had envisioned it.
Helpful Report
Posted 4 years ago
I'm very pleased w/ the overall experience w/ Montana Fire Pits. From the onset of gathering information about fire pits, the YouTube videos were tremendous, informative & entertaining. I was hooked after a few videos & I knew I was going to be purchasing through Montana Fire Pits. The quality of the product has only proved to be true - huge flame w/ half the gas. A huge thank you to the customer service team too. A female called me promptly after a inquiry left on a voicemail. I was truly appreciative as I've experienced w/ other companies - customer service is forgotten - not w/ Montana Fire Pits though.
Helpful Report
Posted 4 years ago
Very high quality, good materials, built to last.
Helpful Report
Posted 4 years ago
We are very happy with Montana Fire Pits. Not only the fantastic product but the videos and answers to all of my questions. I hope other people are able to find your store when looking to build a fire pit!! We are enjoying it right now with our morning coffee as a matter of fact!!
Helpful Report
Posted 4 years ago
Hello I wanted to say I have been looking for a firepit for a long time when I found Montana fire pit I new this was the one for me. The Best Purchase for me It has been awesome summer fall and Winter. The performance of my burner is excellent just like they told me it would be
Helpful Report
Posted 4 years ago
My experience with Montana Fire Pits was nothing short of fantastic. The web videos explaining all aspects of a gas fire pit, from supply line size to BTU's to fire media were extremely helpful, and enabled me to get exactly what I wanted and needed the first time. The burner was easy to install and set up, and performs exceptionally. And, as an added surprise, it came with a very nice custom Montana Fire Pit bottle opener! Thanks.
Helpful Report
Posted 4 years ago
They were very helpful any questions I asked answered quickly so we bought 180 fire pit burner and we’re happy with it
Helpful Report
Posted 4 years ago
This is an awesome company Very helpful. Answered all of my questions. There was no pressure to buy through them. You tube videos are very helpful , not to mention entertaining
Helpful Report
Posted 4 years ago
Our patio is ablaze! What a difference maker. There is nothing like a fire to warm not only our guests, but also make the surroundings more comfortable. Montana Fire pits was our best purchase when we renovated the outside. It was easy to set up and we are now the envy of the neighborhood.
Helpful Report
Posted 4 years ago
Great product, well made, delivered quickly in a well packaged box. Install was simple, made my own plate and gas line configuration to save some $ as the burner itself is extremely expensive. The warranty does help a bit with paying $1200, but ultimately is just a few repeated brass components assembled into a burner. When compared to say a 60” flat screen tv full of complex electronics for the same or less money it’s hard to see the value. I would buy again at these prices. 50% less and I’d buy their product every time.
Helpful Report
Posted 4 years ago
We love, love,love our Warming Trends 24" square fire pit from Montana Firepits! It is the focal point of our newly Installed outdoor living space. It has quickly become our favorite"happy hour" location and the kids love to (carefully) roast marshmallows over the fire. It is a beautiful and functional addition to our home and we couldn't be happier with the product, customer service, and ease of install that we got from Montana Firepits! Thank you for our future years of enjoyment!
Helpful Report
Posted 4 years ago
We love our new fire pit. Everything I needed for the install was included in my kit. My contractor was impressed with the quality of the components. Thanks for a great product. Looking forward to the cool weather now.
Helpful Report
Posted 4 years ago
It's been 2 years since my purchase and creation of our fire pit. Exceeded my expectations. I would purchase again.
Helpful Report
Posted 4 years ago
I spent over two months researching which type and brand of burner to use for my firepit that was over 6 foot in diameter. I reviewed most of Johathan's you tube videos and spoke with him directly....that guy is the KING of fire pit information!!! He not only helped me choose the burner for my size fire pit, but also helped me determine all of my equipment/installation needs from propane tank to burner (regulator type, feed line size, etc.). Don't waste your time looking at other firepit supply companies....I've done the research for you (I virtually never give reviews of a vendor!), so don't waste your time on anything other than a brass burner from Montana Fire Pits. They are competitively priced and provide customer service that can't be matched. I can't say enough good things about this company and would highly recommend them to anyone. Lastly, I have done residential and commercial construction for over 30 years so I know a good vendor when I find one, and Montana Fire Pits cannot be beat in the marketplace!!!
Helpful Report
Posted 4 years ago
The Crossfire Burner is amazing. Installation was easy, especially since the pan was already attached. The burner's performance does not disappoint and is a great feature to our home. As wonderful as the burner is, Jonathan and Amy's customer service is even better. The were more than willing to quickly respond to every technical question I had, even though the videos already provide a wealth of information. We were thrilled to purchase a spectacular product from a family owned company.
Helpful Report
Posted 4 years ago
Montana Fire Pits is rated 4.9 based on 146 reviews