MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.16

4.2 Rating 1,506 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

Questions

Metrics

4.2

Based on 1,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t access my insurance quote online, had to call and talk to two separate depts to get it sorted, wasn’t good first impression”

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Posted 5 years ago

“OK service but nothing to write home about!!”

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Posted 5 years ago

“I found website easy to use ,customer service was very good can fault service”

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Posted 5 years ago

“ok but slow paying cashback through topcashback from previous transactions”

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Posted 5 years ago

“I had to takeout a new policy to get a better price. Ridiculous.”

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Posted 5 years ago

“This was the first time I have purchased house and contents. My wife did all of this she has sadly pass away. The lady I spoke to was very helpful.”

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Posted 5 years ago

“The advisor actually sounded quite bored. When i asked how i could apply the 15% discount to my multi vehicle insurance he was very vague and unhelpful.”

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Posted 5 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 5 years ago

“Telephone call could have been shorter”

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Posted 5 years ago

“none”

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Posted 5 years ago

“Can be a little hit and miss. Should reward loyal customers who never claim, but I guess that's the nature if the insurance game.”

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Posted 5 years ago

“Quote for new policy online much cheaper then renewing original policy, don't know why this should be!!!!”

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Posted 5 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 5 years ago

“First time user. Nothing to compare with”

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Posted 5 years ago

“I logged in to see my summer etc and despite already having made a payment it said I could not view them because the policy had not started.”

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Posted 5 years ago

“Easy process and helpful staff”

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Posted 5 years ago

“Couldn't get insurance on line & was given a phone number to call which I did but was still down so lady told me she would call me when it was fixed.waited all day.I called again & was told the same.called again the next day & got my insurance.not a call from either of them.not very good service.!!!”

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Posted 5 years ago

“Gave a quote then went up in price 2 days later when I was ready to activate the insurance £100 more expensive, was the cheapest deposit so had to go with it.”

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Posted 5 years ago

“I already had a policy with Morethan and was offered a renewal but with a considerable increase in premium. I went on line and found the same policy for a much lower figure. However, when I phoned the company to suggest that they give me the lower on line premium, they refused with the only excuse that they couldn't do it. All they could do was offer me a £10 reduction as a goodwill gesture. Two questions: why could they not offer me the online price; and why did they not offer me the goodwill reduction when they invited me to renew the existing policy?! As the insurance cover met my needs, I cancelled my existing policy and bought the new online policy with a saving of nearly £40. Had I not been able to do this, I would have given them a very poor rating.”

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Posted 5 years ago

“Site asks during application for second person what sex but there is no facility to answer so had to go back and delete my wife from application. Bank details give under the impression that premium would be taken when policy came into force not 3 weeks early so not that happy and will reconsider when renewing.”

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Posted 5 years ago

“Apicstion by phone was no ptoblem.”

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Posted 5 years ago

“Good price for home insurance but when you try your account to get rewarded for pet insurance nightmare web site. But good product.”

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Posted 5 years ago

MORE TH>N is rated 4.2 based on 1,506 reviews