MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.16

4.2 Rating 1,506 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed my insurance without advising me and i cannot even log on to view my policy”

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Posted 4 years ago

“Can’t wait to use again”

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Posted 4 years ago

“Good to deal with”

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Posted 4 years ago

“Additional letter to state a second address is authorised on the policy was not received. This was after 4 telephone conversations stating this would happen.”

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Posted 4 years ago

“Very good price and services.thanks”

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Posted 5 years ago

“good value”

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Posted 5 years ago

“I purchased this through a cash back website, I am still waiting for the amount to be paid”

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Posted 5 years ago

“Great service and polite.”

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Posted 5 years ago

“Good np probs”

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Posted 5 years ago

“Thanks for good service”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Information on site is very good and easy to navigate and understand. Very pleased with experience of this site”

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Posted 5 years ago

“Good service, good price,”

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Posted 5 years ago

“Very good in all aspects excellent”

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Posted 5 years ago

“My attempt to switch from the Pru (who I had been with for probably more than 30 years) did not go very well. After I had bought my policy (installments) and attempted to set up the day the direct debit was to go out, I found I could not not access my policy to print the certificate off and received a letter outlining my DD payments on a different day to the one I had already set up. However, after complaining about the poor start, More Than have compensated me generously for their errors so all's well that ends well.”

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Posted 5 years ago

Thank you for your review and feedback. Please e-mail us at reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks Emma

Posted 5 years ago

“We have been insuring our dogs for many years with MoreThan. Excellent cover, service and our claims have always been settled very smoothly, no fuss.”

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Posted 5 years ago

“It's almost 3 weeks since I purchased care insurance and I have not received ant documents. Twice I have requested them and been told they will be posted and emailed, but not even an email has reached me. I have not experienced such poor service before.”

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Posted 5 years ago

Thank you for your review and feedback. Please e-mail us at reviews@uk.rsagroup.com including contact telephone number, we would be happy to investigate any concerns that you have. Thanks Emma

Posted 5 years ago

“I have just become a customer of More Than, so far I have been impressed with your Customer Service, compared to my last Insurer. Regards Margaret Sprott”

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Posted 5 years ago

“No problems though from the email you sent once I purchased my house insurance you have not given me the link to click to enable me to register my account”

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Posted 5 years ago

“they were easy to give me all the information easy when asked”

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Posted 5 years ago

MORE TH>N is rated 4.2 based on 1,506 reviews