Mugpods Ltd have a Customer Happiness Grade of A-. Customers love their delivery and customer service but are unhappy with their refunds.
“
Super easy to order. Quick delivery. Good price
”
- Sara C
“
Great tasting drinks perfect for my nesspresso machine, fast delivery and fab prices
”
- Kathryn K
“
Fantastic quick delivery service and brilliant pods!! Love that they can be disposed of bio-degradably and a Sugar Free option in the Hot Chocolate is a BIG PLUS as I follow a Low Carb diet so Thank You!!
”
- Lesley I
“
I have repeatedly tried to contact mugpods about my order that had not arrived. I have done this via the contact method on their site, by email and by phone but no reply. I have not received my order or a refund.
”
- Marie-Claire B
“
Have not received my order and no reply when I asked what happened to my order.
Can keep my 10% discount and just refund me please.
”
- Marius D
“
Order not received, tried to call no answer, sent an online enquiry no reply received. Requested a refund.
”
- Anonymous
“
Efficient service and great tasting coffee
”
- Rachel B
“
Fantastic quick delivery service and brilliant pods!! Love that they can be disposed of bio-degradably and a Sugar Free option in the Hot Chocolate is a BIG PLUS as I follow a Low Carb diet so Thank You!!
”
- Lesley I
“
Great service and communication. Lovely hot chocolate.
”
- Amanda L
