MuluHome Reviews

4.8 Rating 111 Reviews
96 %
of reviewers recommend MuluHome
Read MuluHome  Reviews
Visit Website

Phone:

03300101368

Email:

sales@muluhome.com

Location:

32 Orion SuiteEnterprise Way
Newport
NP20 2DX

Write Your review

Tell us how MuluHome made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
When we were first visited by the Mulu representative he told us that the charge for Mulu services would be £1,000.00 fixed price. Taking him at his word l signed the paper he placed in front of me, we now have an invoice for 1% of the sale price. My fault yes, how silly of me to take him at his word and believe him. Incidentally we have now sold without their help, we have not heard from them in over two months despite their assurances that they would keep in constant contact
Helpful Report
Posted 7 years ago
First of all, we would like to congratulate you on the sale of your home, Mr. Meadows and we do apologise for whatever inconvenience we have caused. However, we would like to point out that we did in fact, keep contact with you regularly to keep you updated (32 calls to landline and 12 calls to mobile from our call records). We understand that the buyer viewed with ourselves last September and just recently was in the position to make the purchase and that the sale is nearing its completion with the contracts being exchanged and we do hope that all goes well. Also after looking through your contract with us, I can see that you had been provided with a copy of your contract and both contracts, for your assurance, had been noted with a fee of 1% + VAT and you agreed to sign this contract which would mean that you fully understand everything that was stated on the agreement. We look forward to hearing from you, call us at 01633408006 or email us at sales@muluhome.com.
Posted 7 years ago
Right from the start we weren't happy with the service we received. We were strung along for months with an offer we had put in on a house which they knew wouldn't be accepted but told us we had a good chance. We put our house up for sale with them but had to submit our own photos and edit the description as it was very poor. We were told their 'fixed' price to sell our house, which included vat, but then tried to charge us vat on top of that again when we sold the house! So overall, Mulu you're going to have a lot of unhappy customers if we're anything to go by!!
Helpful Report
Posted 7 years ago
Mulu Homes were extremely professional from start to finish. I had a named person that dealt with every aspect of the sale and Moni is a true credit to the company. Pushing for the sale to go through as quickly as possible. Although not the cheapest you certainly get the service you'd expect for paying that bit more. Thank you.
Helpful Report
Posted 6 years ago
Still amazed at how the team at Muluhome managed to sell my house within 5 weeks! They totally changed how I viewed estate agents because they were very friendly yet professional on all levels. They're open 24/7 too, so you know your questions get answered anytime. I would highly recommend MuluHome to sell your house.
Helpful Report
Posted 7 years ago
Reliable and easy to work with. No doubt will recommend their services to everyone!
Helpful Report
Posted 7 years ago
Great work from Gareth and his team. They managed to generate a lot of viewings for us in the first month of marketing and eventually sold in the second month!
Helpful Report
Posted 7 years ago
Well where do I start? I can definitely say that MuluHomes have more than exceeded our expectations and have certainly fulfilled every promise they have made to us. In a nutshell, our house has been on the market with a local estate agent since October last year with no positive results and very poor communication. Mulu marketed our property two weeks ago and we already have an offer, which is absolutely fantastic. Therefore the results speak for themselves!! Also, can I say a massive thank you to Helen our personal negotiator who has kept in regular contact with any updates in a friendly and approachable manner. We will be 100% recommending Mulu to any friends or family who will be planning to sell their property in the future. Thank you so much Gaynor and Kevin
Helpful Report
Posted 7 years ago
I would just like to express my sincere appreciation to the team behind muluhome as they have assisted me all throughout the marketing and sales progression of my flat. I would also give a high commendation for their support and dedication to help me finally sell my property which had been on the market for far too long and with the wrong agents. The previous sales I had with 3 other estate agents fell through twice and that almost made me give up my hopes of ever selling my property. But with muluhome, they made sure that I was kept in the loop with everything and that the only thing that I would have to worry about was NOTHING at all. It's such a big relief that they stop at nothing just to keep the sale progressing smoothly.
Helpful Report
Posted 7 years ago
Quite a good job taking over on the 18th April 2016 viewing on 2nd May 2016 sale agreed by 3rd May 2016
Helpful Report
Posted 7 years ago
I needed a quick sale of my property as I was looking to downsize and collect enough funds to prepare for my retirement. I was already with another agent but being with them for 3 months, they did not present any offers nor any viewings for that matter. And then I happened to stumble upon Muluhome online and decided to contact them for the free valuation they offered. From the start, every one of their highly capable team I spoke to were very accommodating and professional. They were able to sell my property within a few weeks and the sales progression was so stress and hassle-free. Would not hesitate to recommend them to family and friends.
Helpful Report
Posted 7 years ago
we thought that the 'online company' was good with lower commission for selling our property...........but it does have many disadvantages........no one to do the 'viewings'..........we did find that it was difficult to contact Mulu Home on many occassions. ....this was very much of a nuisance as you had to keep trying to phone to get through.......sometimes they did phone back. one member of staff was very helpful and always did what she said she would do.........others did not. The 'FOR SALE' board seemed to be a problem because the Company were not local........they never put up a 'sold sign' either!! The 'FOR SALE' sign is still at the property! maybe they will collect it one day? we do not recommend MULUHOME...........Although the fees were lower, it was still too much to pay for very little SERVICE. One other member of staff was also helpful in securing us a better offer for our home, managing to push the final SALE PRICE up £20,000, this was v good for us so there are some positive points for MULUHOME!!
Helpful Report
Posted 7 years ago
“I would like to offer a big thank you to all at MuluHome for all the effort put in and assistance given to me when selling my house recently. As you will be aware, I experienced a few problems and without the support that MuluHome gave me, I believe not only would everything have been a lot more difficult for me, but I may not have managed to complete the sale of my property. I would like to give particular thanks to Gareth Jones. Gareth’s superior knowledge of the property market is a credit to MuluHome. He is always on the end of the phone offering help and advice at any time of the day and evening, weekends included.”
Helpful Report
Posted 8 years ago
Just a few words to thank you all for your polite and kind attention to the sale of the above property. Everything was dealt with very professionally and I am very satisfied and will recommend yourselves to any future clients. All the best for the future.
Helpful Report
Posted 8 years ago
Just to thank you all for selling my house in three weeks, and at a good price!
Helpful Report
Posted 8 years ago
MuluHome is rated 4.8 based on 111 reviews