MyCozyBoots Reviews

4.6 Rating 2,489 Reviews
91 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,489 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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It’s horrible they don’t even want to give your money back if u try to return your shoes !
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Posted 2 months ago
Great experience fast and convenient delivery
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Posted 2 months ago
My Cozy Boots were the only ones who had hard to find Uggs available for Christmas
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Posted 2 months ago
Beautiful boots . Love them!
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Posted 2 months ago
MyCozyBoots had exactly what I was looking for. They were quick to ship and very easy to work with! I will definitely order from them again!
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Posted 2 months ago
Very easy to place order. I love my purchase.
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Posted 2 months ago
I was extremely impressed with the stock and service of the UGG slippers for my sweet Girlfriend!!
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Posted 2 months ago
I brought a Ugg boots and it fits comfortably. I loved it!
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Posted 2 months ago
Nice boots
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Posted 2 months ago
I absolutely love my boots I purchased and will definitely keep shopping with MyCozyBoots.
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Posted 2 months ago
I’ve tried to get assistance returning my item via email and left messages. The return system is very bad. You should supply a packing slip with instructions on how to return your items if needed. As a customer I shouldn’t have to figure this out. I would definitely not recommend this site to anyone. When reading reviews, no one has had a positive experience with a return. You need to better this process!!
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Posted 2 months ago
I had a great experience ordering from My Cozy Boots! They had an excellent selection of inventory and the price was the best! My order was easy to place and was delivered so fast, in only two days! I will definitely tell all my friends and order again!
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Posted 2 months ago
This was a great place to shop! Love my boots!
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Posted 2 months ago
I took a gamble on Ugg Colette’s and they were too long needed a smaller size. I needed to return those slippers and the process was very easy. I feel comfortable doing business with a company that if I have a problem with an item I do not have to jump hoops to return.
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Posted 2 months ago
Wrong size were issued. Slippers were returned. As of yet no credit has been issued. No response to my emails.
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Posted 2 months ago
Ugg boots were shipped quickly and best price by $30 I could find online. Very satisfied.
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Posted 2 months ago
Ordered UGG slippers for my daughter and was so pleased. Arrived on time and was the best price around. Highly recommend this service.
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Posted 2 months ago
Boots were different sizes-one 5 and one 7.?How do I send them back?
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Posted 2 months ago
Love the boots, so happy I purchased them. The website was a breeze, and shipped quickly. Will definitely be buying again.
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Posted 3 months ago
I saw what I wanted & ordered it. The prices are reasonable & I received my boots within a reasonable time. Thank you so much.
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Posted 3 months ago
MyCozyBoots is rated 4.6 based on 2,489 reviews