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MyCozyBoots Reviews

4.6 Rating 2,496 Reviews
91 %
of reviewers recommend MyCozyBoots
Company Reviews Metrics
4.6
Based on 2,496 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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5
Timia Upshaw
Timia Upshaw
Verified Buyer
“If you are as skeptical as I was, please do yourself a favor and ORDER! My shoes (that were sold out everywhere else) were delivered in perfect condition, in a matter of 3-4 days! Definitely a return customer!”
MyCozyBoots 5 star review on 21st November 2023
Helpful Report
Posted 4 months ago
5
Cristabel Rosa
Cristabel Rosa
Verified Buyer
“Amazing boots, just like off the actual Ugg website’”
MyCozyBoots 5 star review on 3rd November 2023 MyCozyBoots 5 star review on 3rd November 2023
Helpful Report
Posted 5 months ago
5
Irma Sanders
Irma Sanders
Verified Buyer
“I was so excited to find the boots I was looking for at My Cozy Boots. I ordered the boots and the delivery was very prompt. I couldn't be more pleased.”
MyCozyBoots 5 star review on 3rd October 2023
Helpful Report
Posted 6 months ago
5
Dana Damico
Dana Damico
Verified Buyer
“So happy with purchase .i was leary and read the mixed reviews.. but my daughter loves them and the price was a bargain”
MyCozyBoots 5 star review on 11th July 2023 MyCozyBoots 5 star review on 11th July 2023 MyCozyBoots 5 star review on 11th July 2023
Helpful Report
Posted 9 months ago
5
Shelley Johnson
Shelley Johnson
Verified Buyer
“Oh I love these Uggs! 5*”
MyCozyBoots 5 star review on 26th April 2023
Helpful Report
Posted 11 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“The item was new/unused without box. Shipping was reasonably fast and traceable via their web app.”
MyCozyBoots 5 star review on 20th February 2023
Helpful Report
Posted 1 year ago
5
Roberta Goni
Roberta Goni
Verified Buyer
“The boots were brand new I simply love them”
MyCozyBoots 5 star review on 11th January 2023
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I love my boots and they look just like the pictures.”
MyCozyBoots 5 star review on 11th January 2023 MyCozyBoots 5 star review on 11th January 2023
Helpful Report
Posted 1 year ago
5
Sameera Hejeebu
Sameera Hejeebu
Verified Buyer
“I love my UGGs, and have been looking for them on sale everywhere. Thank you, it was a smooth shopping experience and delivery on time. Definitely recommending mycozyboots to all my dear ones!”
MyCozyBoots 5 star review on 10th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I love my purchase.My boots came in a timely manner. I will definitely order from them again very soon.”
MyCozyBoots 5 star review on 10th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“good price and great product. easy delivery”
MyCozyBoots 5 star review on 16th October 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I just received this boots and I'm so in love. Will definitely be purchasing another one!!”
MyCozyBoots 5 star review on 12th October 2022
Helpful Report
Posted 1 year ago
5
Sean Vining
Sean Vining
Verified Buyer
“They are very comfortable. Was delivered on time. Happy with my purchase. Paid less as well”
MyCozyBoots 5 star review on 10th October 2022
Helpful Report
Posted 1 year ago
4
Verified Buyer
Anonymous
Verified Buyer
“My Zoe II sandals are lovely. They fit perfectly. My box was a little bent out of shape, but no damage to the sandals.”
MyCozyBoots 4 star review on 18th May 2022
Helpful Report
Posted 1 year ago
5
Bonita Young
Bonita Young
Verified Buyer
“GREAT LOVE My Cozy Boots”
MyCozyBoots 5 star review on 25th March 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ummm, who loves cozyboots, I do! The pair I bought was in pristine mint condition. They're absolutely beautiful and feel like I'm walking on nice, fuzzy clouds. Zero scuffs. Also did I mention the original half price cost? Amazing! Would I buy from them again? In a heartbeat, for sure. Love love LOVE my refurbished UGG shiney black boots!”
MyCozyBoots 5 star review on 8th March 2022 MyCozyBoots 5 star review on 8th March 2022 MyCozyBoots 5 star review on 8th March 2022
Helpful Report
Posted 2 years ago
5
Stella Zipoli
Stella Zipoli
Verified Buyer
“I had an amazing experience with My Cozy Boots, such a wide variety of Ugg Boots which is what I was shopping for. Colors and styles I have never seen before. I found the Boots I was looking for and they were even cheaper than I have seen anywhere else! I ended up buying 2 pair of the Baily Bow II boots in different colors but I must confess my cart had over 5 pairs of boots. I had to eliminate a few so I can stay in budget but they do offer afterpay which is another bonus with Cozy Boots. Shipping was so fast, as soon as I placed the order within minutes it was processed and in transit not even the following day. I got them in less than a week, and I live on the other side of the country! I was very impressed when I recieved them, they were wrapped perfectly, in the original boxes, had protective original ugg tissue paper in the boxes and wrapped around the boots, they also had cardboard in the boots to hold thier shape. I am obsessed with them, they are comfy, warm and cozy! I will never shop anywhere else for my Ugg Boots. Thank you Cozy Boots for an amazing experience and quality products!”
MyCozyBoots 5 star review on 1st February 2022
Helpful Report
Posted 2 years ago
5
Naomi DeLeon
Naomi DeLeon
Verified Buyer
“Great price, great looking boots and quick shipping! What more can you ask for?”
MyCozyBoots 5 star review on 31st December 2021
Helpful Report
Posted 2 years ago
5
Denise Washington
Denise Washington
Verified Buyer
“Love this website great quality”
MyCozyBoots 5 star review on 21st December 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great price, arrived fast, it was very good shopping experience”
MyCozyBoots 5 star review on 8th November 2021
Helpful Report
Posted 2 years ago
5
II SWEET
II SWEET
Unverified Reviewer
“Outstanding service shipping, price and delivery was above and beyond🥰”
MyCozyBoots 5 star review on 5th November 2021
Helpful Report
Posted 2 years ago
5
Tamika Jacobs
Tamika Jacobs
Verified Buyer
“I love my UGG boots they are 💯% authentic.”
MyCozyBoots 5 star review on 28th October 2021 MyCozyBoots 5 star review on 28th October 2021 MyCozyBoots 5 star review on 28th October 2021 MyCozyBoots 5 star review on 28th October 2021
Helpful Report
Posted 2 years ago
5
Shamekia Gant
Shamekia Gant
Verified Buyer
“Great quality color is so beautiful I can't wait to where them they are 100% athletic 💝💝💝”
MyCozyBoots 5 star review on 13th September 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered a pair of boots for traveling. They had my size when the manufacturer didn't. & for $35 less. PLUS free shipping. Customer srvc answered my question right away. They shipped right away. And most importantly.. I love these boots. Leaving on my trip tmr. Thank you!”
MyCozyBoots 5 star review on 13th September 2021
Helpful Report
Posted 2 years ago
5
Michelle Alden
Michelle Alden
Verified Buyer
“Found the exact boots I had been searching for in the exact size and were here in perfect condition before the date I heeded them for my friend’s Birthday!”
MyCozyBoots 5 star review on 22nd March 2021
Helpful Report
Posted 3 years ago
5
Desiree Joseph
Desiree Joseph
Verified Buyer
“Really happy!”
MyCozyBoots 5 star review on 21st March 2021
Helpful Report
Posted 3 years ago
1
Matilda Robinson
Matilda Robinson
Unverified Reviewer
“Very Poor customer service!! I'm having to submit a resolution of dispute with PayPal in order for MyCozyBoots to approve a return authorization for a peach pair of Ugg Amie boots purchase on 2-11-21. By their admission delivery confirmation on 2-17-21, which puts me clearly inside of the 14-day return policy that they have and they want to charge a 30% restocking fee which is breaking their own policies. I attempted to return the Ugg Amie boots on 3-2-21. I was trying to do an exchange for the Ugg rose gold with the hassle I was having on the website, however I ended up just purchasing the Uggs and attempting to return a pair on 3-2-21 (17181920 21 22 23 24 25 26 27 28 1st 2nd) additionally my claim is the shoes were delivered on the 2-25-21. I sent a lot of emails too help at my cozyboots.com and I emailed the person directly through PayPal.And, and still I haven't received a return authorization. You cannot call and talk with anyone, the online chat is a supreme joke and apparently when dealing with PayPal there's a 3-day waiting response and that has been the most followed procedure by Mycozy boots. What I would say to someone who is interested in purchasing boots from mycozyboots.com is to first read the policies, understand the policies, make sure you know your size because I'm telling you it is an extreme hassle to return with most th incompetent customer service that I have ever experienced. So Buyer Beware”
MyCozyBoots 1 star review on 13th March 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I love my boots , they exactly as ordered and comfortable”
MyCozyBoots 5 star review on 20th February 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I loved my Opal Uggs! A unique color I only found on My Cozy Boots... got them for a great price & just in time for Christmas. I wear a 7.5 and got the 7s, which fit and feel great. Thank you My Cozy Boots! I will definitely buy from you again =)”
MyCozyBoots 5 star review on 19th January 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“My boots were new in the box as described. They even came a day early!!! This is my new favorite site!!! My only issue was the tag on the left shoe has an orange mark on it that got in the tan fur. I will just try my best to get that out. I’d hate to have the orange marker on my white pants.”
MyCozyBoots 5 star review on 18th December 2020 MyCozyBoots 5 star review on 18th December 2020 MyCozyBoots 5 star review on 18th December 2020
Helpful Report
Posted 3 years ago
MyCozyBoots is rated 4.6 based on 2,496 reviews
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