MyDogtag.com Reviews

4.8 Rating 3,058 Reviews
94 %
of reviewers recommend MyDogtag.com
4.8
Based on 3,058 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read MyDogtag.com Reviews

About MyDogtag.com:

Design & order your own Customized Military Grade Dog Tags with the online Dog Tag Generator!

Visit Website

Phone:

888-364-8244

Email:

support@mydogtag.com

MyDogtag.com 5 star review on 28th March 2024
Sarah P
MyDogtag.com 5 star review on 19th January 2024
Victoria P
MyDogtag.com 5 star review on 20th November 2023
Dren M
MyDogtag.com 5 star review on 5th November 2023
Leslie M
MyDogtag.com 5 star review on 9th September 2023
Brian K
MyDogtag.com 5 star review on 18th August 2023
Jim M
MyDogtag.com 5 star review on 16th August 2023
Nathan P
69
Anonymous
Anonymous  // 01/01/2019
Hi. Still i have not recieved the dog tag and in response to my email i didn't even get a reply. if international deliveries are not possible then atleast u should not take the order
Helpful Report
Posted 3 weeks ago
Hi Arlsan, Deliveries to the Middle East can take a few months, often due to customs inspections delays in your country. We have emailed you your tracking again and it should arrive in the next few weeks.
Posted 2 weeks ago
I have to get my dog tags
Helpful Report
Posted 3 weeks ago
Hi Daniel, USPS tracking shows your package as being delivered on March. We do guarantee delivery, please contact us via email for a resolution.
Posted 3 weeks ago
These aren't pressed stamped Dogtags. they are laser ingraved. I guess I didn't read how you do them!!
Helpful Report
Posted 1 month ago
Hi James, thanks for your feedback. You ordered our WWII Navy/USMC replica tags. As we clearly state on our website we make these particular tags using laser engraving, not stamping (as they were originally made). We appreciate how important historical accuracy is, however these original stamping machines are hard to come by. Unfortunately we are not aware of ANY company that make reproduction stamped WWII Navy/USMC tags. As a courtesy we would be happy to refund your order if you return the tags.
Posted 1 month ago
Tags and chains are cheap made. I expected more as a customer. Material is flimsy and very thin; a cheap imitation. I ordered the tags with the American flag on the back (thinking that it was going to be painted or stamped, but it was only transparent stickers that you as the customer need to install when the tags arrive at your destination). Some guy named “Mark” didn’t even bother to grant the 10% coupon code they offer. Practically half communication through email with such company. They only answered when they had to. I also got two email previous to my shipping that they were going to charged me $10.97 instead of $15.97. And I have the two emails to prove it. Mark claimed that was a mistake from the “company” they hire to ship. That made no sense! In conclusion, I’ll never buy another item from “MyDogTag” ever again, nor I highly recommend this store.
Helpful Report
Posted 2 months ago
Hello Anonymous, Thank you for your feedback. Our blank dogtags and chains are made in the USA of 304 stainless steel, meet military regultations, and will pass inspection. You did indeed order the "USA Flag" Dogtag sticker (for an additional 99 cents), which is clearly marketed as such on our website, we do not claim that it is painted or stamped. We offer a wide variety of dogtag stickers to suit everyones preferences and requirements here: https://www.mydogtag.com/gear/dog-tag-stickers#. The 10% discount is available to any customer simply by entering the coupon code "MD10" during the checkout process on our website. No action is required on our part to 'grant' it to you. We take pride in answering all emails, chats, and phone calls in a timely manner by a REAL person who works in our physical workshop. We do not use chatbots or AI in our customer communication. Unfortunately the company we use to purchase postage "stamps.com" has a bug in their shipping notification email which mistakenly shows that shippin is "FREE" even though it is not. We too are upset by this misinformation in the shipping notification email. Nevetheless all packages are shipped in a timely manner via USPS with tracking and we guarantee delivery. We are sorry that you had a negative experience as we endeavor to provide our customers with the highest quality dogtags and the best possible service.
Posted 2 months ago
Even though they guarantee delivery, I have not received my order. I spoke with an agent and was advised it was at main post office per tracking information. The agent also advised me if I provide an alternate address they will mail one that day and should receive in 4 days. The main post office said they haven't ever received the order and appears to be a postal. scam. I have not received the order at my primary address or the alternate provided.
Helpful Report
Posted 2 months ago
Hi Thomas, We GUARANTEE delivery. All orders are shipped with USPS tracking. USPS shows that your package was delivered on Dec 23. We would be happy to resend your order to a different address that you would need to provide in writing.
Posted 2 months ago
Foreign transaction fee
Helpful Report
Posted 3 months ago
Hi Dan, We understand your frustration with the nominal foreign transaction fee, as we are equally frustrated with it. As we are headquartered in Canada a small percentage of US banks consider it a "foreign transaction" and charge an arbitrary fee to their customers (usually less than 50 cents). We do NOT get this money, your bank does. Please consider calling your bank to complain about it and ask for a refund of this fee.
Posted 3 months ago
Not close to the original dog tags from 1963 through 1968 very thin. The notched area has a sharp edge on both dog tags. Cheap replica. Definitely would not recommend it for anyone to purchase.
Helpful Report
Posted 4 months ago
Hi Harry, Thank you for your feedback. We have reached out to you directly to look into the issue with the edge. The notched tags that your ordered have not been made for the military since 1967. Military specifications on dog tags have reduced the thickness of them over the years, so modern (no notch) tags are thinner than some of the older tags. This year we worked with a manufacturer to have notched tags specially made for us. These tags are significantly thicker than those sold by other dog tag sellers. Thank you for your military service.
Posted 4 months ago
Not pleased - the tags are SOLD showing one side is the red medical icon, and YET showed up as a smaller sticker? I have several health challenges and would only HOPE a medic actually notices.
Helpful Report
Posted 4 months ago
Hi Charles, Thanks for your feedback. The red caduceus medical icon is indeed offered as an add-on dogtag shaped sticker that is applied to the back of a dogtag. This essentially allows you to turn any dogtag into a medical tag. Could you please provide more details about what you were expecting?
Posted 4 months ago
Items never arrived
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Posted 5 months ago
i never got it
Helpful Report
Posted 5 months ago
Hi Marsae, according to the USPS tracking number that was emailed to you, your package was indeed delivered to the address that you provided. We will contact you directly via email to investigate further. We guarantee delivery.
Posted 5 months ago
They sold my email too reviews.io. As a consumer, I don't appreciate that. It's a guaranteed way to lose a customer.
Helpful Report
Posted 5 months ago
Hi William, We did NOT sell your email address, or any customer's email, to anyone. Reviews.io is a service that sends review requests on our behalf to our customers asking for a review of our products or services that they have purchased.
Posted 5 months ago
I ordered from this site because the reviews said they were quick. I gave myself extra time to get them. I received a late reply with a guarantee they’d be in by the time I needed them. A week after that date, I still have not received them.
Helpful Report
Posted 7 months ago
Hi Adam, Thank you for the feedback. We have reached out to you directly by email to resolve this.
Posted 7 months ago
Never received tags. Only got an email asking for a review.
Helpful Report
Posted 7 months ago
Hi Ashley, Thank you for the review. Your order was placed on hold pending a reply from you about a change you indicated that you wanted to make to the order. We have emailed you directly.
Posted 7 months ago
Have not received it yet!!!
Helpful Report
Posted 8 months ago
Hi Nelson, according to your USPS tracking it was delivered on July 18. Please contact us via email so that we can investigate further. We guarantee delivery.
Posted 8 months ago
I never received my dog tags my 1sgt yelled at me for not having any dog tags I was never issued dog tags during basic training and bought these while I was in AIT
Helpful Report
Posted 8 months ago
Hi James, according to your USPS tracking your package seems to have been delayed en route to your overseas base. Do you have a different address we can resend them to?
Posted 8 months ago
Took a week longer than what promised including paying the extra 30 for fast shipping
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Posted 9 months ago
Hi Francisco, this was unfortunately due to the invalid address you provided resulting in it being returned back to us.
Posted 9 months ago
Haven't received them yet
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Posted 10 months ago
Save your money. Very disappointing
Helpful Report
Posted 11 months ago
Thank you for your review. We have reached out to you directly to see how we can make your order better for you.
Posted 11 months ago
I have NOT received them yet. Please advise.
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Posted 1 year ago
Hi David, Our support has emailed you directly to get the issue with your order resolved.
Posted 1 year ago
Haven't received yet.
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Posted 1 year ago
Hi Claude, According to USPS tracking your package was delivered on Dec 27. Please contact us via email so that we can resolve it.
Posted 1 year ago
MyDogtag.com is rated 4.8 based on 3,058 reviews