“The driver was Neal. He was timely on calling to let me know how the pup was doing through the ride and the approximate time of arrival. He was very friendly and seemed like he genuinely cared for my pup. I am very happy with the overall service.”
“Our Driver, Gary, was in constant contact with us once he became a part of getting our pup home. Once he arrived with her, he took his time to go over her needs, even though he had a 4 hour drive home. Thank you for bringing our new puppy home.”
“Rick was awesome so nice and professional
He let me know about 30 min before he arrived and when he arrived he went over everything with me and even took our first pic with our new puppy
He was just awesome
Thank you so much Rick !!!”
“As far as I can tell, our puppy had a good trip, and arrived to us healthy and happy. A little afraid at first, but okay.
He got to us very late in the day. We were hoping to have more time his first day home.”
Posted 2 weeks ago
Thanks for the review! As the final mile transporter we do not control flight arrival times. We do call the night before and give an estimated delivery window based on expected flight times, our cleaning process and travel distance. We called with a delivery window of 130-430 and we show delivery at 245 and that included a 1 hour late airplane.
Congrats on your new addition!