My Phone Support Reviews

4.8 Rating 3,323 Reviews
96 %
of reviewers recommend My Phone Support
4.8
Based on 3,323 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Queries Resolved In
Under An Hour
Read My Phone Support Reviews
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Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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I have used my phone support for a few years for my nonprofit The Turban Project. Any time of the day or night I can reach tech support. They have helped me find files I've lost and issues I had they could sort out for me. The techs are always kind, professional, and supportive. Every time I ever asked for support has been resolved with My Phone Support. Plus, you get a computer check up every month. I highly recommend this service.
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Posted 4 years ago
Over the past several years, I have found them to be very capable in solving computer problems. Recently, I had a problem and and clicked on their icon they placed on my desktop so that they could take control of my computer. I received a call from the technician and he addressed my issue. he then said that he does not see me as a paid member. I said that I was and was paid up until 12/01/2020. Iwas informed that myphonesupport no longer existed and I was now dealing with Premium Technical Support. Same phone numbers, he then removed their contact icon from my desktop. Scanners!!
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Posted 4 years ago
he corrected everything and made ajustments so my PC would start up faster
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Posted 5 years ago
great service
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Posted 5 years ago
I am very happy with the results of my call. They took care of everything that I had allowed to go wrong. Even though I have a hearing problem everyone was very polite and professional, and knew what they were doing.
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Posted 5 years ago
all great about this sasion tonight I appreciate the good work from this tech greeksamos
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Posted 5 years ago
Now I can use Word and internet. The technician was helpful and thorough.
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Posted 5 years ago
I had to clean my computer and update it. I've also had a few random issues flare up as well. Each time I have had to use My Phone Support service, the agents have always been top rate professionals. They stay with you until the job is completed to your satisfactions, even if it takes all night. I highly recommend their service.
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Posted 5 years ago
resolved all of my issues , promptly and courteously
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Posted 5 years ago
They fixed my connectivity issues and they cleaned my hard drive of all the accumulated junk files. They deleted some of the factory installed software that I did not choose to use. Sukram was very competent and very courteous.. I am happy to be using your service.
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Posted 5 years ago
The service started to address the problems immediately. I did not have to wait. The technician stayed on the phone until I was satisfied.
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Posted 5 years ago
Great results!!
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Posted 5 years ago
It took 5 hrs. But they fixed my issue.
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Posted 5 years ago
First day of my one month free trial and I ran into a number of problems chiefly in converting files from OpenOffice to Word. All support staff were very knowlegable, patient, efficient, professional, friendly and accurate. Advise not to take random calls from callers representing themselves as tech support was very reassuring. A very pleasant experience, problems solved. Thanks to all who helped.
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Posted 5 years ago
very intelligent and helpful
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Posted 5 years ago
They were very helpful they got rid of all my issues.
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Posted 5 years ago
The support technician was very helpful and I checked to make sure all my issues were resolved, in that all systems was working to my satisfaction before he left.
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Posted 5 years ago
Have had them 4 years and used them many times.I have never had a problem that they didn"t solve,plus they do monthly tuneups for my system.
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Posted 5 years ago
Fixed the problem I was having.
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Posted 5 years ago
very fast and efficient service my problem was solved.
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Posted 5 years ago
My Phone Support is rated 4.8 based on 3,323 reviews