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My-Picture.co.uk Reviews

4.6 Rating 4,378 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

4.6

Based on 4,378 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 7th March 2024

My-Picture.co.uk 5 star review on 16th December 2023

My-Picture.co.uk 5 star review on 3rd December 2023

My-Picture.co.uk 5 star review on 26th November 2023

My-Picture.co.uk 5 star review on 8th October 2023

My-Picture.co.uk 5 star review on 9th September 2023

My-Picture.co.uk 5 star review on 6th September 2023

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ever shop from here. I placed an order for 2 large canvas a pillow and 2 small canvas. When arrived a large canvas was missing and the pillow was terrible quality it was dark and grainy and pixelated. I contacted and the response time from there was shocking the large canvas was a gift so they offered to remake but wouldn’t make it quicker than a week but I needed it sooner as was a gift. They refused to refund me said I had to let them resend it but I said if it’s going to take a week I will no longer need as it’s to long and would passed my friends birthday We went back and forth for days and days then refusing to refund me for their mistake! Thank fully I had paid with PayPal and opened a claim with them. Soon as I did I actually started getting fast responses and they agreed to refund for the missing canvas but would reprint the pillow I advised I didn’t want that as the service been horrendous and just wanted refunding they again started taking ages to reply asking for photos of it being chucked away which I sent. Back and forth and eventually they have refunded me today as PayPal made them! Will never shop from Here again and whole service was a joke!”

Posted 12 hours ago

“This is a really great site to build your picture book. Tons of options in backgrounds, layout, emojis but you do have to commit to the time needed as there are so many options-not necessarily a bad thing as it’s totally customisable. Pics uploaded easily. I am not a tech person and even i managed. Speed to deliver was great. I will use this site again when i need my next one.”

Posted 1 day ago

“It was so east to order and was kept update on progress and then delivered very quickly”

Posted 2 days ago

“Beautiful quality, arrived promptly and was a better price than any others we looked at. Would definitely recommend and will use My Picture again”

Posted 4 days ago

“Easy to navigate website,reasonably priced and delivered on time. Quality of photos was really good despite the fact they weren't taken on a very good camera. Would definitely order again.”

Posted 4 days ago

“I love buying canvases from my picture. I have bought several now. The service is brilliant the canvases are so clear. I recently received my Elvis canvas.i love it and will definitely be buying more.i,m hooked!!”

Posted 6 days ago

“Very professional job at a reasonable price.”

Posted 1 week ago

“Even better than we thought.”

Posted 1 week ago

“Great quality every time would buy from anywhere else”

Posted 1 week ago

“Quick service, always an excellent product and very good customer service when needed”

Posted 1 week ago

“Great prices and communication quick delivery and such great quality will use again and recommend to family and friends”

Posted 1 week ago

“Over the moon with my framed canvas, was a gift for my fiance as a gift for our Anniversary, he loved it. Brilliantly priced and fast delivery. Will definitely be ordering from here again. Highly recommend.”

Posted 1 week ago

“Picture too dark. Mug ok”

Posted 1 week ago

“Delighted with my large canvas prints. Great quality. Quick safe delivery. Continuous updates whilst in production. Definitely recommend.”

Posted 2 weeks ago

“Excellent product, good value. Didn't realise initially that this is a company based in Germany so delivery was a bit slower than UK based companies but even so worth the wait.”

Posted 2 weeks ago

“Brilliant canvas”

Posted 2 weeks ago

“Lovely memorabilia for special occasions ,great value,and an easy web sight to use with lots of choice, fast delivery,happy customer all round.”

Posted 2 weeks ago

“Another present delivered smoothly Excellent product”

Posted 2 weeks ago

“Easy to use and editing was straightforward too. Good delivery time, however the tracking on the site wasn't good and failed to update and let you know we're in the process I was. Over all great service”

Posted 2 weeks ago

“Stunning quality mounted canvas prints. This is the 5th I have bought and that quality is consistent for every one of them.”

Posted 3 weeks ago

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My-Picture.co.uk is rated 4.6 based on 4,378 reviews