“All my favourites are not stocked anymore, well not in my big local store. ie Lemon Sole in breadcrumbs, Freefrom Bird's-eye Fish fingers, Ready to cook chicken breast in bag, ready to cook turkey breast in foil tray.. all quality foods in my eyes. Oh my favourite.. tubs of prawn cocktail in sauce (Not the Best variety) used to contain lively big chewy prawns but now they are crunchy and wet awful things ! Urgh
Wots going on Morrys !”
“Me and my disabled wife was shopping at Morrisons ,Livingston Branch , when We passed a Korean woman and her small child , the child ran into the scooter and my wife shouted watch , She then started screaming at us as we got to the end of the , I turned and asked what her problem was , They man came up and put his face close to me and said ,,, you start on her and I will start on you ,,, So i hit him, outcome police was called and I was treated like a criminal ... while they filmed me I was denied my right to video them ,,, my address what criminal I had and my picture taken , Ive shopped there for over 30 years and yet you dare to treat me and my wife as trouble makers ,,,,, I have more money in my bank than your security will earn in three years salary . Once the police was called that was your job done ,,,, all I kept hearing from them was we need this information ,,,, Well Im out of shock now at your attitude so its my turn”
“Morrisons should be ashamed of themselves. In this age of customer service they are sadly lacking. Their fresh food is far from fresh. Customer service appalling. Staff miserable. Shopping experience poor. And way overpriced for the poor quality. Make a stand - go anywhere else until they up their game !!”
“hunters chiken that had me hospitalised for 10 days due to campylobactor infection only thing i ate differently frm my family they wer all fine never buy meat frm ther again newcastle under lyme store goose street disgusting”
“First time we tried to use Morrisons website to bulk purchase, we had awful experience trying to navigate and pay, nearly gave up, but suddenly managed to get it done. After that awful experience we vowed never to attempt again.
Today, we need to replenish our Guinness 0% alcohol, and Morrison had a special offer, we brave up, again after finally managed to add the items into the shopping trolley, tried to pay, and suddenly we're being signed up for a digital card! then we're dumped, no payment taken, our order vanished.
We called up their helpline, a kind lady tried to help us, after 18 minutes, both of us had to give up, even Morrison's helpline couldn't assist us.
We do all our shopping online, so we're not technophobes, this IS the most ridiculous user UNfriendly and draconian website ever.”
“Purchased a 2 pack of beef pasties from the bakery section. The type that are in brown bags sometimes hot. These were purchased cold and were off. I tasted it and spat it out. It smelt off absolutely stinking. Disgusting Morrisons I guess they had been hanging about, probably heated unsold and sold cold. Totally unacceptable.”
“Morrisons hotcross buns. Shame there's no fruit or taste. They may be £1 for six but they are definitely lacking any content.
Was looking forward to them very disappointing.”
“Today at Church Grange we enjoyed a lovely treat of sandwiches with loads of savoury food plus the essential addition of many cakes & scones. All the food was fresh tasty & enjoyed by us all. I would recommend the order on line service so eàsy & collection was very straight forward from Morrisons Heckmondwyke. We will definitely use again. Thank you”
“More card should be called less card
had an offer collectors points
had an issue in store ,asked about advice only to be told card is nothing to do with them as its run by another company and they could not help in any way
i asked why no training on there card ,reply was we do not need to know and called me rude
i will not shop in Morrisons again , and have now deleted the app ,as i will shop elsewhere where the offers are clear and the store can help me with there reward card , PLEASE STAY CLEAR if you want customer service”
“Chester Morrisons Saturday 7pm customer care zero % with management.
Went there tonight to purchase some food and drink for the weekend after a hard long days work.
When finished shopping went to check out and there was would you believe it there was NO tills open with staff so you had no choice but scan all items yourself and had a shopping trolly full so really did not feel like going through the effort when I’m going them about £100 !!
Asked man at the self check out is there no proper tills open he very politely pointed me in direction of the team leader in charge confronted the young lady and asked is there really no proper tills open and she said NO we have no staff and walked away SHOCKING !! I looked at the self check out area and there was 3 members of stall assisting CUSTOMERS in that small area and the team leader as well !!! This is shocking customer services and do not deserve customers money. Feel free to feed back and happy to talk to you but ha ho you might not care enough to respond to this review if you even read it !”
“On FIVE consecutive visits to either the Gravesend or Strood stores, offers such as 4 for 3 where not automatically processed at the self service till. On each occasion a staff member was called to rectify the error and did so as if they had done it a thousand times. I consider this to be a deliberate scam and Morrisons have lost me as a customer for now. I will be testing them in the future and will make sure any further attempted theft is made public.”
“Home delivery from Bangor to dinas Caernarfon in Gwynedd , toxic north wales it’s now known as on the 6pm welsh news channel because of the endless out of control toxic behaviour of the locals in all professions in MAD MAX NORTH WALES . Morrisons man turned up nearly an hour early on Sunday 3rd march 2024 which did surprise and puzzle me . As well as the squashed tomatoes this time he damaged my property and after looking back on my security camera I honestly believe he did it deliberately in maliciousness and did wonder if that’s why he turned up nearly an hour early . I always go an open the gate for them but obviously on this occasion it didn’t happen because he surprised me by turning up nearly an hour before time when he was supposed to . To date after sending all the information asked for , along with photos from my security camera of the before and after damage I’ve heard nothing back from mr shubhangi Kaushik at Morrisons who first got in touch with me with all the apologies and they take these matters very seriously . 😂 yeah and that’s why wales as a country is in the state and mess it is . Wales is a very sad desperate place with to many wasters who have nothing to apart from gang up on outsiders like me and instead of these simple twisted people firebombing the outsiders property they now damage the properties in other ways along with throwing stones and stalking , trolling, spamming and cyber attacking me 24/7 since I moved here in 2016 . They have destroyed my life and refused me a normal life in wales and spread the gossip and poison around in every way along with don’t speak to him then laugh and freely shout out to anyone they see his made no friends. 😂 if I did that then the stalking and trolling of me by these 💩 sick crazy people would be over which isn’t in the cards as they like to get a hold and try and push people over all the way , sad thing is I’m not as weak as the others . My property has up set many it seems and the untrained sickening behaviour of the filth in uniform has allowed them to do it in this twisted sickening place they call dinas Caernarfon where they are in there own sick bent and backward world . Whilst renovating my property they have been spreading the poison , doctored photos in the local paper and others used by artificial intelligence to one another from women to women . One women who’s daughter worked at Morrisons said the one day by the time we have finished with him he’ll want to commit suicide? Sooner I’m sold up and out of this twisted bent backward place the better . The people love and live for intimidation and humiliation towards outsiders along with the numbers 2 and 3 which is disgraceful and sums up how sick , warped and out of control they really all are . Wales are nothing without the rest of the United Kingdom and as a country in no fit state to prove otherwise. Wales has to many problems and half the population of wales are in no fit state to vote for there independents if ever allowed so what would wales be without outsiders. In nearly 8 years I’ve had no more than 4 or 5 Morrisons home delivery’s and I’ll certainly not be placing another but since the damage to my property the sick 💩 next door have had a Morrisons home delivery again as well as putting up 4 railings by my side wall outside my front door .”
“Just want to give a shout out to 2 members of staff at Morrisons in Hartlepool and their exceptional customer service to my 80 year old father in law. He is disabled and had 15000 points on his phone which he couldn’t download as no verified email. His memory isn’t good and he couldn’t remember his email or password and The manager Victoria tried for quite a while to sort and then gave him a £10 voucher to spend in store as she couldn’t download the points. She also allowed him to keep all his previous points which left him feeling very happy. The 2nd member of staff Rebekah was equally as accommodating and deleted his account and made another with details I could keep for him. Plus he got a card which would be easier for him to use in store. These staff are excellent and made my dad in law a happy man. He has just had a lengthy stay in hospital after a fall and his trip to Morrisons today was his first outing with me since his operation. How lovely for these ladies to go beyond the call of duty for him. Well done girls you’ve now got my custom as well.”
“Went in morrisons today to do some shopping ,first of all I noticed the shelves were a bit bare , then went onto the bakery to get some sausage rolls , and as usual they are again behind the counter and had to wait till the guy served 2 people to ask for some , on I went to the sliced bread shelves and to my surprise it was in a mess with bread on the floor in trays and walked a bit further and a stack of bread left on the shop floor and not put out , went onto the fish counter and not much fish to be seen and it was the same on the meat counter . At this point I decided to go pay for the bits I had in my trolly to find people were queuing at the self service tills , now the assistant had closed half of the tills off because she did not want to keep walking up and down , I asked if she could open some up which she did and when I had finished paying she closed them again , the moral to this story is if you can't be bothered then I can't, so in future I will go elsewhere I've got a choice”
“I have 3 separate occasions from January 2024 with the collector schemes where I spend the qualifying amount and my more app does not update it. Each time I spend hours speaking to Morrisons Customer services where they say it is an I T issue and they will solve it. Usually they do not believe me as though I am making it all up. I am so fed up as they shouldn't offer the schemes where they cannot follow through and then it becomes a hassle to get the points back. I think it is unacceptable for the customer services to treat me like this. Each time I phone I speak to a member of staff who has no empathy and is one dimensional and promises to sort it out but doesn't. This leads me to another hour phone call. This is not customer services. Morrisons are dishonest as they are luring you into a scheme and not fulfilling their promise.”
“I normally have to shop at Waitrose because of my age as it’s the nearest to walk to but I now make the effort to walk to Morrisons as it’s cheaper on the items I buy and a better choice especially the potatoes which are Organic although I don’t normally look 👀 for them but why not if they’re cheaper.”
