My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,233 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,233 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dont bother buying anything including eggs they almost always arrive thoroughly cracked. Ice bags often leak too making a combined right mess.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 months ago

Dear Amanda,Thank you so much for taking the time to share your feedback on My Food Bag. We truly appreciate your honesty and value your opinion. Firstly, we would like to apologize for the experience you had with the delivery of your eggs. It is certainly disappointing to hear that they frequently arrive cracked. We strive to ensure that all our products are handled with the utmost care, and it is disheartening to know that this was not the case. Additionally, we regret any inconvenience caused by the leaking ice bags, as we understand the mess it can create for you. Your feedback is incredibly important to us, as it helps us improve our processes and deliver an even better experience to our customers. We would love to hear more about your specific concerns and how we can make things better for you. Is there anything specific you would like us to address or any suggestions you may have? We are here to listen and make the necessary improvements. Thank you once again, Amanda, for bringing these issues to our attention. By sharing your experience, you have allowed us the opportunity to enhance and refine our services. We value your support and hope to exceed your expectations in the future. - The Bargain Box Buddies

Posted 3 months ago

“Great value and good meal options and portion sizes. Perfect for our family of 6.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 months ago

Hi Toni, thank you so much for your wonderful review about us. We are so happy that we are able to provide you with such a variety of meals that is suitable for you and your family. We look forward to continuing offering these wonderful meals in the future. - The Bargain Box Buddies

Posted 3 months ago

“Love my food bag! I have tried other meal delivery boxes and haven’t been happy until I tried My food Bag, the veggies and Meat are always fresh and great quality, and a wide variety of delicious meals with generous portions. We are stoked”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 months ago

Hi Sharon, thank you so much for giving My Food Bag a 5-star rating! We really appreciate your kind words and feedback. We're thrilled to hear that you love our service and that it has exceeded your expectations. We take great pride in providing fresh and high-quality ingredients to our customers, and it's wonderful to know that you've noticed this in both the veggies and meat. Our team works hard to curate a wide variety of delicious meals with generous portions to ensure that every meal is enjoyable and satisfying. Once again, thank you for your support and for choosing My Food Bag. We're absolutely stoked to have you as a happy customer! - The Bargain Box Buddies

Posted 3 months ago

“I love the variety of meals to choose from each week. Easy recipes to follow. Healthy and yummy meals! I now don't have to come up with weekly meal plans for our dinners.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Hi Leah, thank you so much for your fantastic 5-star rating of My Food Bag! We greatly appreciate your support and are thrilled to hear that the meals we have on offer have made your dinner planning that much easier, and you are enjoying the variety of meals we have on offer each week. We look forward to continuing to provide you with a wide range of tasty meals and a hassle-free meal planning experience. - The Bargain Box Buddies

Posted 3 months ago

“The lettuce goes bad very quickly so either eat all of the lettuce recipes first or avoid them”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi Jasmine, thank you so much for your feedback regarding your recent deliveries with us. We do appreciate you taking the time passing on your feedback. We're sorry to hear that your lettuces you have received from us has been such poor quality and if you haven't reached out to us, yet you can send us an email at hello@myfoodbag.co.nz and our Customer Love team can get in touch. We're always here to help and ensure that you have a fantastic experience with My Food Bag. Thank you once again for your support and for being a valued customer! - The Bargain Box Buddies

Posted 3 months ago

“love MFB. only thing that has disappointed me with bargain box is the lettuce we receive is always a bit grim. otherwise LOVE IT!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Dear Laura, thank you so much for your amazing 5-star rating of My Food Bag! We truly appreciate your support and are thrilled to hear that you love our service. Your satisfaction means the world to us! We apologize for any disappointment caused with the lettuce you've gotten from us, if you haven't already you can send us an email at hello@myfoodbag.co.nz and our Customer Love Team can help you out. Once again, thank you for choosing My Food Bag. We look forward to continuing to serve you with delicious meals and excellent service! - Love the Bargain Box Buddies

Posted 3 months ago

“Great meals, easy to make, wonderful variety, nice and fresh and healthy”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi Melanie, thank you so much for taking the time to give us a review! We truly appreciate your positive feedback. And are so glad to hear that you find our meals great, easy to make, and with a wonderful variety. Our top priority is to provide you with nice and fresh, healthy ingredients to make your cooking experience enjoyable and stress-free. We value your support and look forward to continuing to deliver meals that meet your expectations. - The Bargain Box Buddies

Posted 3 months ago

“Great concept and is very convenient for us as a working couple, however, we’ve been a bit disappointed with some of the recipes. We love Asian food and their Asian sauces/ marinades lack the taste punch Asian dishes usually have. Another downside is that some of the ingredients have spoiled before the BB date so we’ve had to end up binning some ingredients and buying fresh. Hate food waste! One of the reasons we were attracted to My Food Bag was that we would have less food waste. All in all, we have enjoyed receiving the bags and eating some lovely tasty dishes but it’s a bit hit and miss.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 months ago

Hi Sue, thank you so much for taking the time to share your feedback about My Food Bag. We appreciate your kind words and are thrilled to hear that you are enjoying our service. We are delighted that we have been able to make you happy. As we work hard to ensure that our ingredients are fresh, that our recipes are delicious, and our delivery service is reliable to provide you with a seamless experience. If you have any suggestion in how we can improve the meals, we have on offer through more variety or offering a range of flavors you can always reach out to us via email at hello@myfoodbag.co.nz or give us a call at 0800 469 366 and we are more than happy to take on your feedback. Thank you for your valuable feedback. We truly appreciate your support and look forward to serving you in the future. - The My Food Bag Foodies

Posted 3 months ago

“Convenient and good for easing the meal planning. Options a bit repetitive after a month or 2”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Hi James, thank you so much for taking the time to share your feedback about My Food Bag! We truly appreciate it and we're thrilled to hear that you have had a positive experience with us. Providing a great customer experience is one of our top priorities, so we're delighted to know that we are doing things right! It's fantastic to hear that our meals have been delicious and convenient for you. We strive to ensure that our ingredients are fresh and of the highest quality, and we're glad that you have noticed that. If you ever have any suggestions of how we can improve the meals, we have on offer you can always reach out to our team at hello@myfoodbag.co.nz. As we do value all feedback our customers give. We're here to help in any way we can and ensure your continued satisfaction. - The Bargain Box Buddies

Posted 3 months ago

“Amazing food. Enjoy it a lot more than Bargain Box”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Thank you so much for your amazing 5-star rating, Kav! We really appreciate your support and feedback regarding My Food Bag. We are thrilled to hear that you are enjoying the food, your satisfaction means the world to us, and we will continue striving to exceed your expectations. Thank you again for your kind words, and we look forward to serving you delicious meals in the future! - The Bargain Box Buddies

Posted 3 months ago

“I look forward to my Bargain Box every week as it consistently delivers fresh, high-quality ingredients. The menu options never disappoint, providing a variety that keeps things exciting. It's a delightful culinary experience that brings both convenience and culinary delight to my doorstep. Highly recommended!”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 months ago

Hi Rechelle, thank you so much for your wonderful 5-star rating of My Food Bag! We truly appreciate your support and are thrilled to hear that you are enjoying your Bargain Box every week. We take pride in consistently delivering fresh, high-quality ingredients to our valued customers like you. It warms our hearts to hear that My Food Bag has become a delightful culinary experience for you, bringing both convenience and culinary delight right to your doorstep. Once again, thank you for choosing My Food Bag, and we look forward to continuing to serve you with the freshest ingredients and exciting menu options. - The Bargain Box Buddies

Posted 3 months ago

“Really enjoying the convenience of Bargain Box. Not having to choose dinner each night or pop to the supermarket so often. I feel like a better parent as our whanau are having a better variety of healthy meals with a better selection of fresh vegetables.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi there Jen, thanks for giving us this review! We are so happy that we are able to make your dinner plan that much easier as well providing you a variety of healthy meals. We look forward continuing providing you these meals for you and your whanau! - The Bargain Box Buddies

Posted 3 months ago

“Easy to follow recipes, fun sharing and cooking meals together with husband.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 months ago

Hi Elly, thank you for the 5 star review! We are so happy to hear that the meals we have provided you have been so much fun for you and your Husband. We look forward to continuing doing this for you! - The My Food Bag Foodies

Posted 3 months ago

“Excellent value Tasty meals Easy to follow menus Some produce has arrived not fresh (brown lettuce, soft/mouldy capsicum and cucumber)”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Thank you Sharon for your 4 star rating of My Food Bag! We are so glad that you found our meal plans to be of excellent value and also enjoyed the tasty meals. We apologize for any inconvenience caused by fresh produce not living up to our usual quality standards. Rest assured that we are striving to ensure that only the freshest ingredients are used in all of our meals. If you haven't already you can send us an email at hello@myfoodbag.co.nz.

Posted 3 months ago

“Love the option to choose our meals and there is a great variety of dishes to choose from. Most are easy enough to alter to make vegetarian 🌱 The meals are very tasty and great for our busy lives having all the ingredients delivered to our door. The customer support team is incredible as well.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 3 months ago

Thank you so much, Elise, for your great 4 star review of My Food Bag! We are so pleased to hear that you love the variety of meals we have on offer. Thank you for choosing My Food Bag!

Posted 3 months ago

“I have really been enjoying My Food Bag over the past 9 weeks. The recipes are easy to follow, interesting & delicious, and the meat & vegetable produce is fresh. Portion sizes are good and I feel satisfied. I also did the Christmas Box for our family dinner, and we all really enjoyed the meal.”

Helpful Report

(Fresh Start Choice (5 Nights For 2)) - Posted 3 months ago

Thank you so much for your 5 star rating of My Food Bag Corina! We are so pleased to hear that you have been enjoying your experience with My Food Bag. That the meals we are able to provide have made dinner planning much easier and that you have enjoyed our Christmas Box. Your feedback is really appreciated! - The Fresh Start Foodies

Posted 3 months ago

“Delicious menus and meals. This makes cooking dinner a pleasure instead of a chore.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 3 months ago

Thank you so much for your 5-star rating, Helen! We're so glad you're enjoying our delicious menus and meals. It's a pleasure for us to make cooking dinner easier and more enjoyable for you! - The Bargain Box Buddies

Posted 3 months ago

“Sometimes lettuce and salad has been damaged by ice bags”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Thank you, Clair, for your 4-star rating of My Food Bag! We are sorry to hear that sometimes lettuce and salad has been damaged by ice bags. In case you haven't reached out to us you can send us an email at hello@myfoodbag.co.nz and we will certainly look into this and make sure to keep your feedback in mind to improve our service. - The Bargain Box Buddies

Posted 3 months ago

“Good value and variety. Would like to see more variation in protein (less chicken breast).”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Hi Alexander, thank you so much for your review of My Food Bag. It's great to hear that our food is making mealtime enjoyable and easy for you! We value feedback from our customers, and it helps us continue to provide the best service and food possible. And will be passing your suggestions to see if we can increase the variety of the proteins we use. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. - The Bargain Box Buddies

Posted 3 months ago

“Easy and yummy, only 1 disaster of damaged food. Shame you don’t deliver to where I actually live.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Thanks for the 4-star rating, Kris! I'm glad you found My Food Bag easy and yummy for the most part - it's a shame you had one unfortunate experience with damaged food, in case you haven't reached out to us yet you can send us an email at hello@myfoodbag.co.nz. And we will be looking into your actual delivery address to see if we can deliver a box of goodies to you! - The Bargain Box Buddies

Posted 3 months ago

My Food Bag is rated 4.7 based on 4,233 reviews