My Friend Alice Reviews

4.4 Rating 90 Reviews
83 %
of reviewers recommend My Friend Alice
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Could Melissa from My Friend Alice please contact me. My Lula slip purchased from MFA and worn 4 times has fallen apart. I have phoned Lula Soul and I am entitled to a refund or replacement. I have tried to call you 7 times and sent 2 email on 6 February explaining the situation. Considering your shop is called My Friend Alice you are not being friendly. Why arent you calling back are you ok is your phone ok. 😒
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Posted 1 year ago
Sevice only extents to buying any problem Customer ignored
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Posted 2 years ago
They have the worse customer service ever. It took nearly 2 weeks to received the item I ordered. As soon as I got it I packed it up to return as it was hideous. It said I would find a return sticker in the package but no there was not. I followed the steps on the website and that did not work either. I made my own label and paid $9 to return. I emailed them once again an still nothing except an email for me to review .
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Posted 2 years ago
It’s beautiful but far to big an I’ve been trying to contact the office for 2 weeks to do an exchange but have no answer. Tried emailing both email address, calling, Instagram message and also Facebook. Also I ordered a 12 not 16
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Posted 2 years ago
I ordered and paid for two tee shirts, only one arrived. After contacting the company via email I was told they would post another out. That was weeks ago, and the shirt hasn't arrived. They are now not responding to emails or voicemails. Very disappointed, I am trying to get a refund through my credit card provider.
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Posted 2 years ago
Despite problems with delivery due to Christmas rush it did arrive sooner than other purchases completed on later dates Lovely dress for a affordable price
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Posted 2 years ago
My Friend Alice is rated 4.4 based on 90 reviews