“I made a mistake & purchased the wrong product. The representative I contacted couldn’t have been more understanding & responsive. I received a return label promptly. Very nice experience. I will most certainly buy from this company whenever I can.”
“I bought the wrong face cream and could not exchange it due to your "on sale" policy. I received a free gift of Neocutis day cream and it is defective and I cannot get it to pump.
I will not order from you again.”
“I normally have a good experience with this company. Not this time, I got this servy before I got the product and the product would not pump out the eye cream. I had to pry the top off so I can use the eye cream”