“Glad I found you! Had been buying at my dermatologist office but moved out of state. So now you get business. I love the sakes you have every month. Look forward to see what’s on list!”
“When I ran out of my neck cream (which I had purchased in a med spa), I went to the internet to see how I could get another one quickly. The price was good at your company, reviews were favorable, and it was supposed to arrive on September 4th - perfect since I was leaving on vacation on the 6th. Then when it was too late to order anywhere else, I was notified that it would not arrive until September 7th, which meant I didn't have it for my trip. Aside from this disappointment, I was pleased.”
“Great Service, easy website, class skincare selection, and fantastic shipping (US post office) puts in Mailbox live in Condo and does not leave it on ground for who ever passes can see it! Great Job and Thanks”
“I have not received my order, although tracking says it was delivered via postal service. I did reach out via email multiple times but no one is responding. Thus far, I am very disappointed.”
“My health market is fabulous. They are my go-to store for Neocutis products. I recently moved and had trouble receiving my US mail. My order from Neocutis was returned by the post office. I contacted Neocutis about the mail error and they promptly refunded me. Once the mail got straightened out I ordered again and all is fine now. I am a resident of Austin now and plan to visit their store soon!”
“Either the bottle is empty or the pump doesn’t work. I can’t get any product out. I sent an email several days ago and haven’t gotten a response. Please help.”
“Every time I order from My Health Market it ships quickly and I really appreciate that. My Health Market carries the eye cream I use and it's at a great price.”
“I ordered Eye Cream and didn't get any note from you via email about the shipment. In one week I checked my mailbox and noticed a packet with cream. The temperature was 115F here. I have no idea how long the cream was in the mailbox under the Arizona Sun. I guess the cream was spoiled. Your manager Alex D said "no problem, you can return". I think you, guys, are going to sell these creams somebody else :) Great business idea. We are lucky you don't sell vaccine. LOL”
“I will admit I was skeptical about placing my order. Last year I ordered the same product 3 times and each time the pump did not work. I wanted to give it another try - and this time, the product came perfect! I am so excited to start using this eye cream again.”
