Myntra Reviews

1.4 Rating 124 Reviews
10 %
of reviewers recommend Myntra
1.4
Based on 124 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
Greater than 44%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
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Myntra 1 star review on 28th January 2024
Anonymous
Myntra 1 star review on 25th January 2024
Nikita
Myntra 1 star review on 25th January 2024
Nikita
Myntra 1 star review on 25th December 2023
Anonymous
Myntra 1 star review on 25th December 2023
Anonymous
Myntra 1 star review on 9th December 2023
Sandeep Sharma
Myntra 1 star review on 23rd November 2023
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted Myntra refund customer care 098279-20521 all parcel refund releted enquiry just problem type.Myntra refund customer care 082602-51948 all parcel refund releted
Helpful Report
Posted 1 year ago
Their customer care service is pathetic. They are just their to take your money and after that no help.
Helpful Report
Posted 3 weeks ago
Be careful Myntra Lovers!! I'm long time customer of Myntra. I trusted them completely. But recently I just woke up!! I ordered a sofa set cover which had fitting issue so I asked for return. Some Myntra agent came and picked up the product but I didn't get any refund. I raised complaint many times but nothing happened. They just kept denying the product has picked up when I shared every single details with customer service person. Hello Myntra, stop cheating your customers, Provide them good service or else very soon you will loose your business. You forgot trust matters more than money.
Helpful Report
Posted 7 months ago
I purchased a pair of track pants on December 40, 2022 labeled as Large. (Usually I wear Medium and I wanted a loose pair, not figure hugging). The Large was still too tight so I put in request for Exchange. That was the beginning of my Cancelled item/Delayed item/Approved/Cancelled again nightmare. To date I've chatted with FIVE 'Support' staff and the exchange STILL hasn't happened. Myntra has gone from being a top online site to the WORST ever. Beware before you decide to shop on Myntra.
Helpful Report
Posted 1 year ago
Fraud + Cheat by Myntra: Mantra and seller Mohan clothing co. pvt. ltd has done fraud with me being icon member received used dirty shirts inside the bag on 01.09.2022 (Order ID - 1213759 55034333163401). Still refund is not done by myntra. Many times complaints were raised but every time turned down. No concrete solution or mechanism is available with myntra so myntra is cheating its customers. Seriously it is very grave situation that myntra has started fraud and cheat to maximize its profit or to recover its past losses as it is under flipkart management. I rate myntra very bad website to buy clothing specially. Please dont buy from myntra. #Cheater-frauder_myntra
Myntra 1 star review on 6th November 2022 Myntra 1 star review on 6th November 2022
Helpful Report
Posted 1 year ago
Pathetic experience...Worst customer care.... We were out of station and Product was not delivered. All of a sudden received msg and order status change on the app saying that the order has been delivered. Neither call from the delivery guy.nor product delivery. #1 Logged a complaint on Myntra app, but Myntra had closed the complaint saying - Order has been delivered(this was my complaint at the very first place that I haven't received the order) #2 Called-up customer care and logged a complaint, but they closed the complaint with no intimation.saying the same sht again - "Ordered has been delivered" #3 - Third complaint - Again called-up customer care and raised the complaint. After few days, again they close the complaint with no intimation. So, called customer care - same sht again - they say that "Our logistics partner has said that they had delivered the order, hence complaint has been closed" Morons are working at Myntra and I believe Myntra dones't care about Customer. My complaint itself was - Product was not delivered.but they say that their logistics guy said it was delivered. So, Mynta just delivers product to their logistics partner.but not to the customer. Hence, they don't care about the customer. Inturn they say to get the case resolved at my end - Are they morons? Senseless team Myntra. Deleting my Myntra account
Helpful Report
Posted 1 year ago
Do not trust Myntra. They are the cheater and selling defective items. They know how to fool and cheat people.. currently facing one of defective item and They are refusing to take it back. All kinds of factory outlet products They sell in Myntra platform
Helpful Report
Posted 2 weeks ago
I had ordered a pair of heels from Myntra, I got the product with a broken box and the heel leather was chipped and looked like someone has used it!! The day I received the product, I raised an exchange and after going back and forth with the Myntra customer support team, they have approved the exchange but have not exchanged the damaged product with the new product and have not refunded my money!! I am so disappointed with this app right now! Why the hell should customer bare the loss of what Myntra does!!
Helpful Report
Posted 2 weeks ago
I bought Roadster shoes from Myntra and its sole broke just after a month and a few days. We bought it on Jan 2nd 2024 and it broke in first week of Feb itself. I contacted both Roadster and Myntra via email but no response, even on Instagram they chose to ignore. Highly unprofessional behaviour and weird response from their customer care person, who kept repeating one line - “the return period of one month has ended”. I was not returning the shoes, the low quality shoes broke in just 1 month. Nowhere was it written in the product description that the warranty period of the shoes were one month. We didn’t contact them after months of buying the shoes, it had only been a month and it broke. We informed them in an email about this but instead of providing a solution they ignored. Also rejected my review and later posted it without pictures. Even a roadside shoes will last more than a month. First they provide low quality product and then they ignore everything. Customer care service and product both are pathetic. Please note: Roadster is owned by Myntra.
Helpful Report
Posted 3 weeks ago
Customer support is worse. Had to return a product but they refused to give a refund for it repeating again and that we have quality assured the product which I’m pretty sure they didn’t through which I received a damaged product but they are adamant on providing the return and refund for something which we are not responsible for.
Helpful Report
Posted 2 months ago
Mera to bahut ganda wala experience raha. Meri jacket me size issue tha 3000 ki jacket thi maine usko return dala or wo return nhi ho rhi pickup aane se pahle return on hold kar de raha quality check issue daal ke uske baad 4-5baar complain ki tb wo aaya or product le jane ke baad bhi hold pe daal diya uske baad fir customer service humari help hi ni karta without check the issue resolved kar ke ticket pe mention kar dete hai... Mai kya karu mera paisa fansa hua hai.. Jindgi me kisi ko myntra se shopping karne ke liye nhi bolungi,. Itna ganda experience
Helpful Report
Posted 3 months ago
I have received wrong product. I have ordered formal shoes but received sports shoes. Its almost 10 days till now myntra is not taking back wrong product and not refunding my money. Thay are making @Mukesh/Nandita, This is very frustrating for me as myntra is not giving proper service. Expecting timely response from your end. No Regards Frustrating customer
Myntra 1 star review on 9th December 2023
Helpful Report
Posted 3 months ago
Damaged product delivered 21.11 since then 7+ attempts to collect. Seniors managers make promise to collect 24/48 hours but nothing. They approve the refund but will not pick up return. Their philosophy is to steal from their customers..means YOU !!and use the money to pay their CEO and staff. Their staff are puppets who follow a written script , sorry for the issue , sorry for the inconvenience!!! . Their escalation managers cannot make a decision. Do not shop with them , they are thieves......Even their CEO Ms Sinha will not respond to email. This is a joke company ....BEWARE. spend your money with someone else !!!
Helpful Report
Posted 3 months ago
Myntra is listing product to be sold by original brand such as Bata on their marketplace website. They do not disclose on the product page that Bata products are not covered under Bata's standard 90 day warranty policy. They have this agreement with Bata. I received this response from Bata when I reached them out to get warranty service for a defective product that Myntra purchases are not covered under 90 day warranty even though the product seller on Myntra is Bata India Limited. By not disclosing the warranty information on the product page while customer is making a purchase they are doing a fraud. This is even done when they list that the seller is Bata India Limited. Both Bata and Myntra are doing a fraud by selling defective inventory to customers.
Myntra 1 star review on 23rd November 2023
Helpful Report
Posted 4 months ago
I am a myntra icon..you can understand by that that I did spend a lot that they made me an icon..I ordered a Biba dupatta worth RS.998, a convenience charge added for Rs.20 which they charge on all orders so total 1008…the package I received had a plastic bag with the dupatta label and a cheap cotton pant which is neither worth more than 150 nor looks good..I tried to return it. The first thing that happenes is the convenience charge is deducted. What was the convenience here when the whole thing is not even the customer’s mistake. The pickup person wouldn’t pick it saying it’s a different product..exactly that’s y I m returning it…several call, chats..no resolution and now the customer care don’t repond once thay know we are inquiring about the pickup of this particular order. Surprised that with such bad customer experience how the site still has customers..I am never buying anything from myntra again..in a way good coz I was addicted!
Helpful Report
Posted 4 months ago
very pathetic service and unprofessional call center employees on chat.
Helpful Report
Posted 4 months ago
I ordered small size by mistake and ask for exchange but these guys not exchange or return my product. Very very bad customer service . They have degraded the quality of brands and while asking for return or exchange the says the return window has been closed just in two days. If the customer phone network is not accessible for two days or so then your product and money is wasted coz they will not return return your product and money as well. They are here just looting the money of customer by keeping such policies. I am never gonna shop from this site. Very bad experience.
Helpful Report
Posted 5 months ago
Incompetent lot. Did not deliver my item and marked it as delivered. I called and called for over a month, i dont know where they pick up their agents and senior agents, but I think a monkey would have solved the issue by now. They conveniently mark the issue as closed. How many people's money has Myntra swallowed? NEVER EVER USE MYNTRA. THEY ARE FRAUDS.
Helpful Report
Posted 5 months ago
Return and refund fake they trapped you with bad poor quality products they cheated with me and forcefully give me the bad quality product and told me mam only exchange is available in this item although when I ordered that product it was showing me return available
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Posted 5 months ago
Oh my god.. Myntra.. worst customer service than the products itself. When a product is bad customer has full rights to post the reviews about it but my review was rejected and I couldn't post it. So now I am forced to post both the product and the fraudulent customer service
Myntra 1 star review on 27th June 2023 Myntra 1 star review on 27th June 2023
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Posted 9 months ago
Myntra is rated 1.4 based on 124 reviews