Namshi Reviews

Name: Namshi
Rating: 1.80

1.8 Rating 5 Reviews

20 %

of reviewers recommend Namshi

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Metrics

1.8

Based on 5 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

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“Prices better than in store, always have stock and best of all - happy to return and refund the purchase if not suitable!”

Helpful Report

Posted 6 years ago

“Take it from me "Run Forrest Run" lol, you're better off shopping elsewhere. What a disappointing experience i had with them, and their customer support team are totally useless specially the supervisors if they exist... A lot of tickets, calls, and requesting a supervisor to call (no one called back). From 18/3/2024 and the issues are still ongoing.”

Helpful Report

Posted 1 week ago

“Security Concern and Unresolved Dispute I recently encountered a severe security breach involving my Namshi and Noon accounts, which resulted in an unauthorized transaction of AED196.80. Since both accounts are unfortunately linked, the hacker utilised my Namshi funds to purchase Razer cards through my Noon account. Over the past week, I've been in constant communication with the customer service teams of both Namshi and Noon, only to find myself caught in a frustrating cycle of redirection between the two. This lack of accountability is utterly unacceptable. I want to emphasize that I have not utilised any public internet connections and have maintained the confidentiality of my password. Moreover, I have not made a single purchase on Noon this year, making the fraudulent transaction even more glaring. Despite my persistent efforts, the promised managerial callback has failed to materialise, indicative of a frustrating disregard for customer concerns. Evidently, the security infrastructure of both companies appears compromised, given that an unauthorised party successfully transferred funds from my Namshi to Noon account and executed an order using an unfamiliar phone number, which is unequivocally not mine. I have meticulously documented this entire ordeal with screenshots and intend to involve law enforcement to address this criminal activity. My primary objective is the retrieval of my misappropriated funds. Regrettably, the subpar customer service experience has led me to the decision of closing both accounts asap. My time has been needlessly wasted, and this experience has been nothing short of infuriating. In conclusion, the customer service I have received is substandard, and I strongly advise others to steer clear of both Namshi and Noon. This has been an utterly frustrating ordeal, and I still expect a swift resolution to this matter.”

Helpful Report

Posted 4 months ago

“لا انصح احد يشتري من عندهم I orderd once from this website, it was an awful experience. Their customer service is bad and once something goes wrong, they won't refund. I don't recommend them especially if you're not ordering to gulf countries. My order is stuck at customs due to them not including the proper customs forms and they won't refund and told me that their is no option other than doing the customs myself although it's their fault. Scam. They stole my money.”