“Order taking people at Nandos are the worst especially at thr Heartland Mississauga branch. They gave me the wrong order, argued with me that i made the mistake which i told here repeatedly i never order what they gave me since they have my historical purchase and insist they cannot correct my order. Lousy service front line people. Didnt even give me my receipt.”
“I had a nice time in Nandos Wateerloo outlet, the food was amazing and specially the host Ms Thulsi, she was really helpful and amazing staff. Absolutely, one of the best places to have dinin with your loves one.”
“Nandos have switched many dishes from chicken breast to chicken thighs, which is low cost for them, but they still charge the same. The meat now has a lot of fat, is greasy, the skin is left on. Not nice to eat if you are used to the chicken breast.”
“RIP OFF BRITAIN YET AGAIN.
ordered a full chicken on deliveroo cost £17.50 WOW. nobody in their right minds should be charging that for small chick not even an adult chicken, every mainstream supermarket sells cooked chickens twice the size for around £4.50. No value with this company. Only one word THEIVES”
“I and my 2 kids went to Nando’s in Subang Parade for dinner. We were very very disappointed with the food.
Our peri-peri chips were cold when it arrived and the corn on the hob was icy cold. The chicken was warm but edible.”
“We came to Subang Parade to have Nando but what a disappointment.
The peri peri fries and wedges were cold and the corn on the hob was icy cold!!!!
Never to return to this place”
“The Rio branch needs a serious shake-up! "Deep cleaning" and in-depth training!
I ordered online on Sat, but due to an emergency call was not able to pick it up, so I called and asked if my order can be moved to Monday. The lady behind the phone was so kind and told me she has arranged it with K..n - the manager- so I can show up on Monday to pick up the order around the same time I initiated on Sat.
On Monday, I went there at 5:05 - 25 min earlier than order time. I went to the cashier and start telling the story: "I have ordered online for taking out on Sat..." before I even finish my sentence, she jumped and pointed to the take out section saying: "Take outs are there."
I continued "... I do not think my orders are ready yet," again before letting me finish my sentence she said: "DID YOU LOOK AT taking OUTS TO SEE YOUR NAME?" Her tone was very judgemental and offensive.
following her "bully advice", I went to take a look at the take out section and did not see my name there, so went back and told her "not there", then I explained again! And said, "I was told K..n, the manager is aware of this!" so she went to the manager's office and came back and said: "Your order would be ready by 5:30". It was almost 5:10''. So I said, "since I am here can you put the order now so it gets in the line in the kitchen?" She went to the kitchen and came back saying: "we do not have your order!".
I showed her the confirmation email, and at this time another staff came over saying "did you call before you come here!", I said: "I was told to show up on Monday, am I supposed to call?" She said: "Yes!" and at this time manager "K..n" came out and said: "Your food would be ready by 5:30 because it takes 20 minutes to prepare the order and it is 5:10 now!" He said that and rolled his eyes and went toward the kitchen with no apology or any attempt to acknowledge the customer's frustration!
I went outside and came back at 5:30. The food was in the take-out section. Nobody was around. So I took the bag and left. Later I found the food was cold, tasted old, and except the mashed potato, the rest went to garbage!
I am so sorry for the manager as I am sure part of the reason for staff's horrible attitude comes from the manager's behavior and attitude. Farewll Nando's!”
“nandos has great chicken wings you should try them the peri peri fries are great and the caramel brownies are exellent it definetly deserved a five stars”
“Every time we visit any of Nando's branches here in Qatar, it doesn't fail to provide us with their very good service, great food and ambience... will always come back here!”
“Everytime we visit Nando's in any one of its branches here in Qatar, it does not fail us..food taste/quality and customer service is very good..will always come back here..”
“Not really much of a nandos man but popped in here with my daughter just before xmas and actually took a liking to the mozam chicken wrap which she recommended....not so keen on spicy food normally so had the houmous with it and it was pretty tasty so may come back again. Surroundings were good enough and spcious, toilet was clean so happy overall”
“Went to the Nando’s in Edinburgh Omni centre 30th of November and waited 40 mins for food, when our three meals arrived they were cold so we asked the manager to come over and used the excuse of the contents in the wrap cooling the chicken down. Eventually agreed to re cook our order but one of the meals were a pita bread which was re heated rather than re cooked as the chips we cut into were still on the plate. Then went to get frozen yogurt for our daughter and the machine was broken. Worst meal I’ve had for ages and cost £53 no offer of money off or a refund. Asked the manager about complaining officially and told there would be no point as the complaints would come to her anyway and I already complained to her anyway. Rubbish service and cold food, won’t be back.”
“My boys have wa Ted me to take then to nandos for ages. I had an idea that it would be overpriced and not very nice... Oh how wrong I could have been! Tasty food, military discount, wonderful staff that were happy to talk us through the menu. Brilliant!”
“Always a good meal. This niche slice of Lusophone culture has perfectly suited the english market. Can't imagine it being any more successful anywhere else! Inspired me to study Portuguese at uni so I can fully appreciate the Peri-Peri experience”
