Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.65

4.7 Rating 1,399 Reviews

91 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,399 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the lip pencil. Always my go too...stays on all day and sometimes wear as is with no lipstick.”

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Posted 3 years ago

“The products were fantastic as usual. Speed of delivery was outstanding!”

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Posted 3 years ago

“I can’t live without the perfect smudge of Napoleon’s brown sugar pencil. I always get asked what eyeliner I use and I’m proud to say it’s an Australian brand.”

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Posted 3 years ago

“Superbly marketed - would prefer products to be in a pump or tube for easier application i.e clear gel in a white pot - very hard to see it and it can drop off the applicator prior to applying it”

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Posted 3 years ago

Thank you for your feedback, Debra - we will share this with our Product Development team! Best, NPHQ

Posted 3 years ago

“Everything I ordered from the nail vanish to the gold glitter eyeshadow were outstanding. Beautifully wrapped and turned around was very quick. Prices were brilliant. Going to order again”

Napoleon Perdis 4 star review on 31st August 2020

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Posted 3 years ago

“The product suits my sensitive skin and it doesent look overdone.”

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Posted 3 years ago

“See review below”

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Posted 3 years ago

“So happy with my recent purchase”

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Posted 3 years ago

“Love the foundation, rouge and pencils.”

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Posted 3 years ago

“I like using these products They are quite light on the skin”

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Posted 3 years ago

“Love the products, I have been using them for over 10 years, Although I find that the Napoleon website isn’t user friendly especially when there is sales on or limited offers, it’s easy To fill your shopping basket although when you get to the payment process it will not take payment.”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“I love Napoleon Perdis Cosmetics, the quality of the products are of a high standard, but......the packaging eg. cases, that the products are in - eye shadow, blush, powders - always seem to break very easily and I have to use an elastic band to hold the cases together.”

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Posted 3 years ago

Hi Katie, thank you for sharing your feedback - we appreciate your comments. We’re sorry to hear about your experience with our product packaging. We invite you to send photos of the affected products to us at experience@napoleonperdis.com and our team will be able to look into this further for you. Best regards, NPHQ.

Posted 3 years ago

“Love the products but find that you are constantly out of stock..”

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Posted 3 years ago

Hi Nyssa, thank you for sharing your feedback. We’re sorry to hear this has been your experience with Napoleon Perdis. Our business came under new ownership roughly a year ago and we have been fortunate to be able to really focus on what is important to our customers since then. We have been working hard to bring back out of stock products - and develop new ones! Late last year we were able to return three of our core foundations to our range and just last month 25 shades re-joined our eyeshadow collection. We don’t foresee long term out of stocks being an issue in the future and we hope this gives you confidence in being able to access the Napoleon Perdis products you love. Please do not hesitate to contact us at experience@napoleonperdis.com or on 1300 MAKEUP (1300 625387) if you have any further questions or would like any guidance with product selection or makeup application. Best regards, NPHQ

Posted 3 years ago

“So glad to see Off-duty Tinted Moisturiser back!”

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Posted 3 years ago

“Love the products but have been disappointed with the offers since being taken out of stores.”

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Posted 3 years ago

Hi Cecilia, thank you for sharing this feedback. We still have 30 stores that are open in Australia and have varying offers available most months, both in stores and online. We invite you to keep an eye out for our emails and to follow us on social media so you can be one of the first to know when a gift or offer becomes available. Best regard, NPHQ

Posted 3 years ago

“Always had good experience with this company. Love all there products , just some are a little pricey but I use a lot of there products everyday. I hope Napoleon can hold together and stay in business. I’ve been using this brand for a few years now. :)”

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Posted 3 years ago

Hi Leah, thank you for sharing your feedback. We love to hear how much you enjoy our products and are pleased to let you know that we are in a great place after coming under new ownership about a year ago. Since then we have been fortunate to be able to really focus on what is important to our customers and make improvements across the business. We hope you enjoy the changes and what’s to come! Best regards, NPHQ

Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,399 reviews