Napsgear Reviews

4.8 Rating 1,400 Reviews
C
Happiness Grade

Napsgear have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

91.75%
Industry Average
Napsgear has offered everything that is needed to a good experience. Customer service is responsive, delivery is reliable, best price, best quality and best results. Totally satisfied with my experience. Will continue to shopping when needed. I recommend.
- Anonymous
They promote quality products at an amazing price.
- Ray
So I ordered 50mg winstrol inj from Napsgear and got some freebies thrown in as well! Love using this brand to Dragon Pharma is always great and so is anything I order from Naps. They always have the best quality gear at the best price and customer service compared to any other vendor and I will always be a lifelong customer for Napsgear! Running a big cycle soon and looking forward to my next order! Also got my order within 5 days and that's international shipping!
- Jman1991
A

Delivery - Fast

92.31%
Industry Average
The team at naps gear came through 200% for me😎đŸ’ȘđŸ’Ș😎 I had ordered a few different things one of them being HCG and they informed me that the HCG was on back order. I wasn’t to concerned because I had a few weeks left. After several weeks, I messaged them and I ended up getting the rest of my delivery within within two days of running out😉 Surprisingly, which I wasn’t expecting, they included two extra bottles for the wait, which wasn’t necessary, but to me was another reminder of how much they care about their clientele!!! I’ve actually never dealt with a company that treats their customers the way I do and if you want a group of individuals that has your back naps scare is the source 1000%đŸ’ȘđŸ’ȘđŸ’Ș❀
- Edward
Fast delivery with every order and they have the best selection of peptides too! I love Napsgear it’s a one stop shop. Happy customer I’ll be back!
- Anonymous
Delivery wasn’t to bad, knowing it was coming from out of country it surprisingly got here in a timely manner and I 0 issues with the packaging! The gear I got was hands down good stuff, it’s really clean and doesn’t seem to leave a knot, way better than the stuff I used to get.
- Anonymous
F

Returns Process - Difficult

0.00%
Industry Average
However, when i spoke to them the lady on the phone said “because of COVID” we don’t allow returns on certain items.
- Christian
F

Refunds - Difficult

31.25%
Industry Average
Purchased my items on January 29th 2024 and received a tracking number that never worked, the amount email saying my packed would come in two shipments. Got one package 3 weeks after purchase and it’s now OVER 6 WEEKS and still nothing
.horrible I want a refund!!!!
- Nichelle
This place is a scram, anyone who still buys off of Napsgear is a sitting duck 🩆, domestic supply or iron daddy are my got to sources now because Napsgear got four out of eight orders completely wrong and when they sent a re-ship the bottles were labeled incorrectly, they put masteron labels on bottles of deca and send to any brand they feel like sending, regardless of what you paid for, this happened to me on four out of eight purchases, that’s 50% of the of the time & If you complain to them they will mess up your order on purpose every time, they went so far as to ship me tainted gear, that actually got me sick and cause permanent damage to certain muscles, frightening to think that they would do this to someone just for pointing out their negligence and they wouldn’t even offer me a refund unless I paid a reputable lab to have it tested, like a doctors report wasn’t good enough, I don’t need to pay $400 to know you guys got four out of eight orders completely wrong including the reships and sent me bogus gear to get me sick and cause me physical harm on purpose plus I’m out $433 as well because the last order they didn’t send a single product that I ordered, not one.
- Anonymous
First and foremost, they didn't put the full address on my package, after waiting on it for 4 weeks, I find out it was sitting in the post office for 5 days, then returned back to sender, I notified Roxy, the worst customer service ever! In the end they beat me out of $550.00 dallors, said they would send another package or refund. To this day that hasn't happened. I wouldn't recommend this company to anyone!!
- Ricky Rodgers
93.57%
Industry Average
Napsgear is in a class of its own. They offer a variety of legit products & brands at the best prices. I have been ordering from Napsgear for 7 years. They are always quick with orders, shipping times and should there ever be issues with shipping, they are quick to make it right. I refer everyone to Napsgear for their gear needs. They are my go to for everything I need. You won't find a better place with the same items or service, go check them out!
- Anonymous
I've placed over five orders with Napsgear and each time, I've been thoroughly impressed with the efficiency and speed of their service.
- Cameron
Everything I have ever ordered from naps have been good I used them on every prep I do and for all of my clients who compete I refer them to naps I have used them for over 7 years great customer service and very good quality
- Anonymous