Nastygal Reviews

1.5 Rating 450 Reviews
9 %
of reviewers recommend Nastygal
1.5
Based on 450 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 24th April 2022
Suzi
Nastygal 1 star review on 30th March 2022
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I got my order with in 2 weeks of ordering (I’m in Australia) the quality of the clothing is actually really good, like the same if not better then Kmart. And being a bigger girl I was nervous to order plus size but I’m so so happy, I’m sending two pieces back because they’re too big because I ordered a size up in some items because I was scared haha! I would definitely say true to size. I’m pleasantly surprised and I will be shopping from them again
Nastygal 5 star review on 11th March 2021 Nastygal 5 star review on 11th March 2021 Nastygal 5 star review on 11th March 2021
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Posted 3 years ago
Ordered on Friday, February 5th and recieved my item on February 10th! The exact day they calculated. Of course I payed for express shipping but it was worth it, needed if before V-day! The shoes were exactly the same as online and they look and feel really nice. I was iffy at first because I read negative reviews after already buying but Im so happy with my order, I'll definitely be ordering from there again
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Posted 3 years ago
I wrote a review yesterday complaining that my ordered hadn't arrived. I contacted Nasty Gal and they responded very promptly on both Instagram DM and Groupme. They reimbursed me for the cost of express shipping AND somehow got my package to me within a day! Had to come back here and give them credit! :)
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Posted 3 years ago
After read all these bad reviews I confess I was really afraid about buy with them m, but fortunately everything were really good, so I recommend this store. 😊
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Posted 3 years ago
I’ve just received my purchases and I absolutely love it! They delivered on time and everything fitted very well! 😍
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Posted 3 years ago
You HAVE to look at their sizing system. It'll make your break your order completely. I order from nasty gal all the time and have never had any major issues with my order. Yes, the clothes are more cheaply made, I would compare to an Express or Lulus in terms of quality (Nowhere near as cheap as F21/SHEIN but not as good - consistent- quality as Zara). You also have to keep in mind that they use UK SIZING. Hence why when you order a 6 thinking its a US size it will not fit the same because it is UK sizing!!!!! My orders have always come extremely quickly and I am told their return process is very simple. IF YOU ARE BUYING FROM NASTYGAL: I cannot stress this enough, NEED to check the sizing recommendations for EACH item. I have found them to be extremely accurate and I have a difficult body size to clothe (5'2, 140lbs, short legs). Not sure if all the bad reviews on here are just from people misordering sizes or if they are appalled by the quality. You know what you're getting, like they almost always have some kind of major sale and I never order from them unless there is one. (for instance before sale discounts were added to my last order my total was !!$450!! but after sale it was $150 and I got so many items)
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Posted 3 years ago
Amazing company!! Best online shop for next day delivery, definitely legit & good quality clothing!😊 100% recommend 👍🏻
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Posted 3 years ago
I ordered jeans and shoes from nasty gal and they were amazing!!! Everything I could have wanted. I'm almost 6 feet tall and the pants I got were so perfect on me. I would recommend it!
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Posted 3 years ago
I don't know why there are so many negative reviews my package came quickly and all the clothes looked stunning on me. 10/10 will be buying from Nasty gal again. All the clothes I received are good quality not cheap looking at all, everything fits well.
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Posted 3 years ago
Order a pair of shoes from nasty gal and they arrived two days after order. They are in perfect condition and very common.
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Posted 3 years ago
It’s the first time I order online from Nasty Gal and I am blown away. The customer service is incredible, they were able to help me with an issue quickly. I absolutely love my item, the dress fits perfectly and the quality is really good. I will definitely order again and recommend to others.
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Posted 3 years ago
I don’t usually leave reviews, however felt I should after such a positive experience. After reading all the negative reviews on here I was very skeptical about ordering, however I thought I’d try my luck and ordered 2 loungewear sets. I ordered yesterday afternoon with NDD and they’ve arrived today (I didn’t expect this with the current pandemic). The quality is also very good, the material is nice and thick and it looks exactly like the picture. Couldn’t be happier, if it’s good enough for Stacey Solomon it’s good enough for me :)
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Posted 3 years ago
This is our with my mother first parcel and first review, because more to come and we will receive more. Today we got two dresses size 14 for my mother. Dresses are just like on the picture, very beautiful, quality and true to size. Very happy to dress so beautifully for such a affordable price. See, at first I just ordered for her, but then I also ordered clothes for myself, so more reviews to come.
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Posted 3 years ago
Nastygal provides me great and quick service and my outfits came in less then 2 weeks :) extremely happy and the material is amazing.
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Posted 3 years ago
I loveeeee nastygal. Jack,Linda O and haleema were so good with the responses. I was missing a jacket from my two big bags of £200+ parcel(broke now haha) but they sent it right away and I got it the next day for my birthday. I love their quality too for the price. I am a very loyal Nastygal customer and keep on with the quality and the customer service. So 5 stars for everything!🥰❣ The only thing is, the heel sizes are a bit big. Im a size 3 but they way big for my feet.
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Posted 3 years ago
Nasty Gal has great deals and stylish, quality clothes. I would recommend shopping with them. The customer service email is efficient and helpful.
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Posted 4 years ago
I had a really great experience with Nasty Gal. I was worried about my order because I had begun to read a lot of really bad reviews. However, my item was shipped on a Sunday and I received my order on Thursday. I order jean shorts, two tops, a bodycon dress, a body suit, and a pair of wide legs pants. They were good quality for the price and the clothes fit well. Their "find my size" is very accurate! am super happy with everything I ordered and don't let the bad reviews scare you. Maybe just steer clear of clothes that have that chiffon type material and rouging.
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Posted 4 years ago
I have made 2 purchases with Nasty Gal The shipments arrived early. The clothing was of good quality I did have a problem with one jacket the lining of the pocket easincomplete, a seam on the inner pocket wea incomplete. It took me 5 minutes to see the steam. The clothes were economical yet well made and attractive The 1st order of about $169 was exceptional with the exception of the pocket. The 2nd order was perfect another #150 purchase and I plan on placing another order next week.
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Posted 4 years ago
Placed an order on the 14th of January and paid £6 for next day delivery, item still hasn’t arrived, customer service offered me a free next day code or standard delivery basically offering to refund me 2pound. What a joke!! Will not be ordering again.
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Posted 4 years ago
I was skeptical on ordering because I’ve had a bad experience with quality in the past. But I thought the quality was great for the price, I didn’t like two things I bought because Of size. The return process was easy and I got my money back pretty fast.
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Posted 4 years ago
Nastygal is rated 1.5 based on 450 reviews