Net World Sports Reviews

3.0 Rating 396 Reviews
50 %
of reviewers recommend Net World Sports
3.0
Based on 396 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
2.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Net World Sports 3 star review on 19th January 2024
Sam N.
Net World Sports 3 star review on 19th January 2024
Sam N.
Net World Sports 1 star review on 18th December 2022
Todd M
Net World Sports 5 star review on 26th April 2022
Mfc
Net World Sports 1 star review on 18th November 2021
Frank
Net World Sports 1 star review on 18th November 2021
Frank
Net World Sports 5 star review on 23rd October 2021
Anonymous
22
Anonymous
Anonymous  // 01/01/2019
Sam gave excellent service and organised a replacement for a parcel which had been lost.
Helpful Report
Posted 3 months ago
Excellent service today from Jade, one of your customer service advisors. My order had not arrived as it should and she quickly found out it had been damaged in transit and returned to their warehouse. She promptly re-ordered my item and nothing was a hassle. Thank you for your wonderful and helpful service and being so lovely on the phone.
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Posted 3 months ago
Lisa was a pleasure to deal with. Transaction was seamless and prompt
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Posted 3 months ago
Extremely efficient and professional service in dealing with my enquiry
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Posted 3 months ago
I had to ring customer services about an hour after placing my order as I had forgotten an item and also the discount code hadn't been taken off. Lisa sorted out the discount for me.You had already dispatched the goalpost, which was a shame I couldn't add to it but was amazingly fast service for getting it out to me in great time.
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Posted 3 months ago
Customer care and back up support excellent Jade was a great help Thanks
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Posted 3 months ago
Sam was v helpful on the phone today. Thank you.
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Posted 3 months ago
My call was dealt with by Jade who was friendly, helpful and extremely efficient. They resolved my enquiry immediately. Great service!
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Posted 3 months ago
Jade amended my order over the phone very efficiently and with a friendly pleasant attitude. Cannnot fault the customer service from this company.
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Posted 3 months ago
Had a slight delivery issue, spoke to an extremely helpful assistant by the name of Jade who immediately sorted out the problem and resent the item which arrived the following day, very good
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Posted 3 months ago
Jade was very pleasant when speaking her. She happily amended my personal information with immediate affect. Was very pleased with the customer service she provided. Thank you Jade ๐Ÿ‘๐Ÿผ๐Ÿ˜€
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Posted 3 months ago
The product was just as described. Net works well and doesnโ€™t tangle. I would recommend anyone that needs to practice their swing at home, buy this golf net.
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Posted 3 months ago
I had incorrectly chosen the wrong shipping and I was in need of some goods quicker than on the dispatch method. Net World Sports upgraded my shipping method as a gesture of goodwill. I use Net World Sports and they never disappoint.
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Posted 3 months ago
I purchased a baseball batting cage net and the hardware. The net came fast but the hardware was not included. UPS may have lost it, who know. I contacted the company and they promptly responded with an apology and stated that they are sending out the hardware. Great price on the net and great customer service.
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Posted 3 months ago
I order a Vermont tennis court roller squeegee from Net World Sports. Great price and on time delivery. Custom support were good. I gave a 5 starts after I received the product on time. I tested squeegee it out today after rain on a tennis court. The squeegee did nothing, it did not absorb the water nor push the water. Very disappointed. Completely waste money.
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Posted 3 months ago
Jade was very helpful with customer service.
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Posted 3 months ago
Great customer service , sorted out my problem in literally two minutes
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Posted 3 months ago
I had to change the address for my delivery which I placed this morning. I filled in the online form and Aaron came back to me so quickly. He asked for the new address and advised this would be changed for the delivery. Great customer service, quick and easy :)
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Posted 3 months ago
I had a problem with the parcel delivery company, no fault of Net World Sports at all. I rang Net World and spoke to Lisa, she was super helpful and sorted the issue in a very professional and timely manner. Lisa was helpful, polite and very professional. An excellent customer service experience provided. Thank you.
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Posted 3 months ago
The lady was very helpful and kind
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Posted 3 months ago
Net World Sports is rated 3.0 based on 396 reviews