Newcastle Airport Reviews

Name: Newcastle Airport
Rating: 4.57

4.6 Rating 23,453 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 23,453 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 10th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent smooth transition from booking through to picking car back up. Use the service whenever we depart from Newcastle, a reliable no fuss service time and time again.”

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(Premium Meet And Greet) - Posted 6 days ago

“Very easy and convenient service. Good customer service.”

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(Premium Meet And Greet) - Posted 6 days ago

“Friendly staff”

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(Premium Meet And Greet) - Posted 6 days ago

“Having used the meet and greet facility for several years, I have always experienced excellent courteous and professional service. Sadly, recently I had to return early from a trip due to a family emergency, arriving at 0200 hrs on Easter Sunday. THERE IS NO WAY OF CONTACTING THE PARKING OFFICE IN AN EMERGENCY??? The possibility of my car being parked off site as I arrived, and perhaps adding further time to my dashed return at that time of the morning was stressful. I tried several numbers and emails, all stating office hours are Monday to Friday daytime only… for a 24 hour International Airport!?? Would be laughable if not so stressful. No 24 hour information desk at all in the airport. After an hour of feeling impossibly adrift, thousands of miles away, I contacted Jet2 (via there main office) who actually have a desk phone at Newcastle “International” Airport, their professional and kind assistance resulted in a couple of calls by them to the Duty parking officer who authorised the passing of his land line number ( yes a 24 hour based person with a phone responsible for overseeing parking!) I called and he was incredibly helpful, assuring that it was not a problem and that my vehicle would be pulled and ready for my arrival…perfect! I presume standard parking would not be an issue as I would have had my keys, but the fact I chose and paid for the premium meet and greet negated this. ***Please ensure you state The Duty Parking Officer’s contact number on the booking confirmation.***”

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(Premium Meet And Greet) - Posted 6 days ago

“Excellent hard working staff - I really good service.”

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(Premium Meet And Greet) - Posted 6 days ago

“excellent and efficient service”

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(Short Stay 2) - Posted 6 days ago

“No issues with booking process and access to parking area my only issue is with the price.”

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(Short Stay 2) - Posted 6 days ago

“Returning from holiday I was unable to find my car. It was soon located by a member of staff and then a car park bus driver gave me a lift and waited to see if car would start. I greatly appreciated their help, all done with good grace and humour.”

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(Long Stay) - Posted 1 week ago

“Very efficient, easy to use excellent service”

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(Premium Meet And Greet) - Posted 1 week ago

“Parking was very good.airport always dirty, especially toilets at check in.”

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(Premium Meet And Greet) - Posted 1 week ago

“Good airport but parking very expensive. Security now has new scanners but these were causing delays (hopefully only teething problems). Lots of cases were being pulled into aside to be opened and checked but there was only one person doing. Hopefully there will be more staff in future.”

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(Long Stay) - Posted 1 week ago

“Used short stay very convenient and hassle free”

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(Short Stay 1) - Posted 1 week ago

“easy service but i still think you charge far too much for parking”

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(Long Stay) - Posted 1 week ago

“I would tell Vera body to yous it good service 🤗”

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(Premium Meet And Greet) - Posted 1 week ago

“The carpark is of ample amount at the time we went. The big issue is if its raining or adverse weather then you are going to get wet etc The 3 times I've used the airport parking there has never been transport even though there are buses.”

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(Long Stay) - Posted 1 week ago

“New X-ray big step forward, great shopping and northern smiles”

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(Premium Meet And Greet) - Posted 1 week ago

“Very good 👍”

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(Short Stay 2) - Posted 1 week ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 week ago

“Very Good , Thank You”

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(Premium Fast Track) - Posted 1 week ago

“Always leave my car with the Meet & Greet when flying from Newcastle Airport. Friendly and helfpul staff. Know my car will be left in the capable hands of the staff there. Pick up when I get back from my holiday, check all is ok, which it always is. Sorted. Thanks to all. Will be leaving my car there again later in the year. 😊”

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(Premium Meet And Greet) - Posted 1 week ago

Newcastle Airport is rated 4.6 based on 23,453 reviews